ESA has been stopped

Louise1987
Louise1987 Online Community Member Posts: 1 Listener
in Employment and Support Allowance (ESA)
The other day I received a letter saying due to recent changes my ESA has been stopped and I haven't paid enough towards my national insurance, but then it said while on benefits they pay my national insurance, I've tried to phone them 4 times today and been on hold for more than 40 minutes each time can anyone help

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  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    HI,

    Contributions based ESA and New style ESA is only paid for 365 days unless you're placed into the Support Group (LCWRA) and then it's paid for as long as you remain in that group.

    I'm assuming you were either on assessment rate or in the WRAG (LCW) is that correct? and you were receiving payment fortnightly?

    May i ask which ESA you were claiming, Contributions based or New style ESA? Do you live with a partner that works?

    The letter means that they will continue to pay your NI credits to towards your state pension but you'll receive no payments.


  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    Welcome to the community @Louise1987! I hope the advice that Poppy has given helps :)

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