PIP assessment - just to let you know

Options
LindaButler1970
LindaButler1970 Online Community Member Posts: 39 Contributor
edited August 2019 in PIP, DLA, ADP and AA
Just airing my frustration - was called on the Wednesday, no message left from DWP, called back as wondered who it was as unable to get to the phone in time and no message left. Asked if I was if I was available on the following Monday for an assessment at home. said I was volunteering that morning do you have one later in the week, whilst operator was looking appointment was taken by someone else rather than keeping it open its now gone, have to wait for a letter and availability for another date and time, no eta given. Phone call was handled by a robot handler. We wait for the letter..........It continues.......

Comments

  • Sam_Alumni
    Sam_Alumni Scope alumni Posts: 7,602 Championing
    Oh how frustrating for you @LindaButler1970 :(
  • April2018mom
    April2018mom Posts: 2,863 Championing
    Oh no! Keep calling until you get a response. 
  • pollyanna1052
    pollyanna1052 Online Community Member Posts: 2,015 Championing
    I would`ve altered the volunteering work...but no good saying that now eh? Flippin DWP and PIP.....having my home f2f on 5th sept. Hope you get your`s soon too x
  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    So frustrating @LindaButler1970! I really hope you aren't waiting long for the letter!

  • LindaButler1970
    LindaButler1970 Online Community Member Posts: 39 Contributor
    Had PIP assessment at home yesterday - will know the result within 6-8 weeks time. 1 1/5 hours it took - positive it was carried out at home! 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Wait a week after the assessment and ring DWP for a copy of the report to be sent to you. This will give you some idea what the decision is likely to be because they mostly go with the report.

    Decision waiting times vary in all areas and can be anything from 2-8 weeks, sometimes longer. There's really no timescales to decisions.
  • LindaButler1970
    LindaButler1970 Online Community Member Posts: 39 Contributor
    Thanks for the advice although phoning the DWP is very difficult, I tried to phone them once over 3 days, early, during the day at various times, it took over 3 hrs on hold. I'll see what they come up with first as its just painful trying to get through, even with 2 phones on hold!!! I'm looking for work maybe they should recruit more staff !
  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    Hi @LindaButler1970, I cannot imagine how frustrating this is! Being on hold for that long must be very annoying! I really hope you manage to get a date soon. :)
  • LindaButler1970
    LindaButler1970 Online Community Member Posts: 39 Contributor
    Its just the way things are with the red tape nature of government! What is more frustrating for me is that I still wish to work. I had 3 interviews last week and still not making the pass over the last hurdle. I shall keep at it as I'm very determined and will try my hardest to get something. I think that because I wish to work part time this does go against me, which I am finding.  :)
  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    You certainly do sound determined! Have you ever looked at Scope's employment services? They might be able to offer some support and guidance that could help get you back into work. :)
  • LindaButler1970
    LindaButler1970 Online Community Member Posts: 39 Contributor
    I don't need the support so much just a job would be great, thanks for the support.
  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    No problem @LindaButler1970! :)
  • LindaButler1970
    LindaButler1970 Online Community Member Posts: 39 Contributor
    PIP decision received, not a good outcome so will appeal! 
  • Adrian_Scope
    Adrian_Scope Posts: 11,754 Online Community Programme Lead
    I'm really sorry @LindaButler1970. As you're probably already aware, the first stage for the appeal will be a Mandatory Reconsideration and we have some information about those here.

Categories