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DWP/Atos complaints procedure
So my complaint procedure started in March 2016 in which Atos lie in assessments and DWP ignore medical evidence. I have now received the outcome from the independent case examiner and apparently it is not Maladministration or fraud with intent to cause financial loss, but ICE say it is of a difference of opinion but admit the DWP Atos & ICE have no medical/disability experience. I’m a bit baffled, my complaint is now off to the parliamentary ombudsman. My complaint has been ongoing for 4 years in March it is ridiculous.