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Been given priority but still can't get a delivery

AuldyinAuldyin Member Posts: 5 Listener
edited April 2020 in Disabled people
I've had an email from Asda stating I'm a priority for delivery, my wife a nurse has also had the letter telling her to isolate, trying to get a delivery is still impossible, We're lucky as the Scottish gov send us basic food but we still need to order meats ,chicken and a load of other every day foods. Deliveries from Asda are booked well in advance so no chance getting priority. stores like Asda can only do so much in these trying times, so can't fault them for trying.

Replies

  • AuldyinAuldyin Member Posts: 5 Listener
    Hi this was my reply to people I seen posting and talking about deliveries for vulnerable due to covid 19 , not a go at shops or their workers. we're all in this together.
  • chiariedschiarieds Community Co-Production Group Posts: 10,192 Disability Gamechanger
    Hi @Auldyin - Welcome to the community, & thank you for joining. It can be difficult booking a slot at the moment. I've found with Tesco that a few slots become available after midnight. Have you tried other supermarkets, or local resources? Please see some information here on Scope about food shopping.
    Also try looking for local volunteer groups that could collect some shopping for you: https://covidmutualaid.org/local-groups/
    I hope some of the info is helpful. Please let us know how you get on. :)


  • AuldyinAuldyin Member Posts: 5 Listener
    No Asda are the only company through the government scheme to contact me, we'll be fine but others on their own will struggle, our local store is booked for 2 weeks but as classed as vulnerable by the store we still can't get a slot. I'm more worried about others as we can get sorted.


  • AuldyinAuldyin Member Posts: 5 Listener
    And thanks for the welcome. 
  • Adrian_ScopeAdrian_Scope Testing team Posts: 8,067

    Scope community team

    Hello @Auldyin. Thank you for sharing your experience with us. I'm disappointed to learn that despite being acknowledged as requiring priority delivery slots you're still unable to access them. 

    Community Manager
    Scope

    Concerned about another member's safety or wellbeing? Flag your concerns with us.
  • CressidaCressida Member Posts: 905 Pioneering
    Auldyin said:
    No Asda are the only company through the government scheme to contact me, we'll be fine but others on their own will struggle, our local store is booked for 2 weeks but as classed as vulnerable by the store we still can't get a slot. I'm more worried about others as we can get sorted.


    I am on the vulnerable list and was contacting by both Asda and Tesco, I think that's probably because I was a customer anyway. I was fortunate enough to have a regular Asda delivery pre-lockdown and a monthly delivery pass which enables people to book a recurring slot. Asda have now changed my monthly pass to a priority pass and I no longer have to pay for it. Out of interest I did check the Tesco site. No availability at all. Even going online at midnight there was one slot available that was 3 weeks away. 
  • thespicemanthespiceman Member Posts: 6,408 Disability Gamechanger
    edited April 2020
    Hello @Auldyin   Thank you for your post.

    Concerned got no delivery do not understand that if you a priority customer.

    Please have checked other websites might have to sign up.

    I know might be hard but please give this a go.

    I will add all the websites here for you and plus others might not have heard of do food grocery and household.

    https://www.tesco.com

    https://www.waitrose.com

    https://www.morrisons.com

    https://www.sainsburys.co.uk.

    https://www.iceland.co.uk

    Others might be worth looking at.

    On line  websites sell food groceries meat.

    https://www.amazon.co.uk

    https://www.musclefood.com

    Last one does meat bargains packs family hampers.

    Might do delivery double check.

    One other point AMAZON has a range of organic Butchers selling family packs meat hampers and need to add very fine and good but worth the money.

    Please also any one of these might help with groceries and anything welfare.  Always helping in a crisis.

    https://www.salvationarmy.org.uk

    https://www.redcross.org.uk

    Please if I can help with anything please ask.

    Please take care and safe
    @thespiceman
    Community Champion
    SCOPE Volunteer Award Engaging Communities 2019
    Mental Health advice, guidance and information to all members
    Nutrition, Diet, Wellbeing, Addiction.
    Recipes
  • AuldyinAuldyin Member Posts: 5 Listener
    Hi thanks for the info
     I was more worried about people who don't have anyone who can shop for them getting food.
    We as a family will be fine . Thanks again.
  • thespicemanthespiceman Member Posts: 6,408 Disability Gamechanger
    edited April 2020
    Hello @Auldyin Thank you for post so am I reason gave the information.

    Thinking of others.

    Please keep safe and thanks letting me know your OK.

    All over forum short of ideas ask.

    Happy to help. Make create food for the freezer, ideas and simple meals.

    Pleasure to help.

    @thespiceman
    Community Champion
    SCOPE Volunteer Award Engaging Communities 2019
    Mental Health advice, guidance and information to all members
    Nutrition, Diet, Wellbeing, Addiction.
    Recipes
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