Motability refund during lockdown?

sueisumma
sueisumma Online Community Member Posts: 1 Listener
edited May 2020 in Transport and travel
My problem is with Motability, does anyone think they should be giving refund a we're not using our cars during lockdown.  Motor insurance companies are

Comments

  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    Hi @sueisumma and a warm welcome to the community!

    Unfortunately this doesn't seem to be possible at the moment, although you are able to add another named driver if the current person is unable to do so at the moment.

    Here is Motability's FAQ's around COVID-19 which they have been updating.
  • littleacorn
    littleacorn Online Community Member Posts: 383 Empowering
    Yes I agree. It costs a lot to pay for a car you are not using. I have had my lease for nearly 5 years and it is due to end in September. I would love to have the money instead of my car standing on the drive.
  • Adrian_Scope
    Adrian_Scope Posts: 14,270 Online Community Programme Lead
    Hi @littleacorn and @sueisumma. Motability have updated their FAQs to say:

    With less traffic on the roads as a result of the lockdown, will I be eligible for a refund from my Scheme insurance?

    Yes, as lockdown has led to fewer drivers on the road, the Scheme is seeing a lower level of claims, enabling it to share this saving with customers. We have made this decision in consultation with Motability, the Charity. As a result, we are set to send an insurance-based refund of £50 to all customers.


  • littleacorn
    littleacorn Online Community Member Posts: 383 Empowering
    Thats great news from the insuran e company but what about Motability its self should they not be doing the same!
  • littleacorn
    littleacorn Online Community Member Posts: 383 Empowering
    Maybe it should be a refund on an individual basis then!

  • littleacorn
    littleacorn Online Community Member Posts: 383 Empowering
    The factories making the cars are also closed. Im in a dilemma?
  • littleacorn
    littleacorn Online Community Member Posts: 383 Empowering
    No never used it for about 6-7 weks or so!

  • 66Mustang
    66Mustang Online Community Member Posts: 15,397 Championing
    Adrian_Scope said:
    Hi @littleacorn and @sueisumma. Motability have updated their FAQs to say:

    With less traffic on the roads as a result of the lockdown, will I be eligible for a refund from my Scheme insurance?

    Yes, as lockdown has led to fewer drivers on the road, the Scheme is seeing a lower level of claims, enabling it to share this saving with customers. We have made this decision in consultation with Motability, the Charity. As a result, we are set to send an insurance-based refund of £50 to all customers.


    I didn't know this! Great news! Any idea when we should expect to see the £50? :)
  • 66Mustang
    66Mustang Online Community Member Posts: 15,397 Championing
    66Mustang said:
    Adrian_Scope said:
    Hi @littleacorn and @sueisumma. Motability have updated their FAQs to say:

    With less traffic on the roads as a result of the lockdown, will I be eligible for a refund from my Scheme insurance?

    Yes, as lockdown has led to fewer drivers on the road, the Scheme is seeing a lower level of claims, enabling it to share this saving with customers. We have made this decision in consultation with Motability, the Charity. As a result, we are set to send an insurance-based refund of £50 to all customers.


    I didn't know this! Great news! Any idea when we should expect to see the £50? :)
    I just found out it will be some time in May or June, if anyone else is wanting to know. :)
  • Adrian_Scope
    Adrian_Scope Posts: 14,270 Online Community Programme Lead
    Thanks @66Mustang. It'd be great if you could let us know when you receive yours. :smile:
  • 66Mustang
    66Mustang Online Community Member Posts: 15,397 Championing
    edited June 2020
    @Adrian_Scope I just received it today in the form of a cheque  :)

    Hopefully others get theirs without too much delay or maybe already have it!
  • atlas47
    atlas47 Online Community Member Posts: 237 Empowering
    Hi. @Adrian_Scope

    I got my £50 refund from Motability, yesterday.

    How many cream cakes should I buy, to celebrate?

    Stay kind and be safe.
  • forgoodnesssake
    forgoodnesssake Online Community Member Posts: 537 Empowering
    Got a cheque a couple of weeks ago..
  • CJ61
    CJ61 Online Community Member Posts: 70 Contributor
    @atlas47
    ooooo cream cakes.....yum! as many as you can carry Id say...... oink oink
  • 66Mustang
    66Mustang Online Community Member Posts: 15,397 Championing
    I appreciate my £50, it's a lot of money to me :)

    I don't know what I will do with mine yet
  • saz11
    saz11 Online Community Member Posts: 121 Empowering
    Hi all just thought I would post and let you know about motabilitys offer of £600.00 advanced payment  This payment is normally issued when you return the car at the end of your lease in good condition.  

    It maybe something that would be of a interest to some of you. 

    I spoke with them recently and found them extremely helpful and supportive . 

Categories