Pip capita phone assessment

louise1985
louise1985 Online Community Member Posts: 50 Contributor
in PIP, DLA, ADP and AA
Evening all

just wanted to share my experience as I know some have had bad experiences when it comes to phone interviews/assessments 
I had mine last Tuesday the lady who conducted it was lovely she had read my medical notes was very aware of my conditions the the whole phone call took an hour she didn’t try to catch me out with my answers either even though the I thought the phone assessment went well I didn’t get my hopes us as I’m aware they can be nice on the phone and put something totally different in my medical report

well I received my medical report yesterday which was very accurate about everything we spoke over the phone with no hidden surprises

i hope everyone else’s assessment goes well if you have one over the phone

?

Comments

  • katho31
    katho31 Posts: 692 Empowering
    congratulations, glad it went well for you  :)
  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    Thanks for sharing this @louise1985! Really glad it went well. :)
  • Hat555
    Hat555 Online Community Member Posts: 4 Listener
    Had my telephone assessment 22nd June, didn't go well, only lasted 20mins. How long do you think I will have to wait before I get a decision.
    Thanks H. 
  • louise1985
    louise1985 Online Community Member Posts: 50 Contributor
    Sorry to hear it didn’t go well
    i rang Dwp when they text me to say they had received my medical report and was told a decision normally takes between 6-8 weeks 
    make sure you ring and request a copy of your report and that will give you some idea of how it went fingers crossed 
    ? 
  • louise1985
    louise1985 Online Community Member Posts: 50 Contributor
    Thankyou Tbh I was dreading it as had read mixed reviews just wanted to share sometimes they do get it right ?
  • ell1es
    ell1es Online Community Member Posts: 6 Listener
    After waiting 5 months from applying my husband has received his telephone appt letter this morning for Monday morning appt. Do they go through the form you fill in, section by section or do they focus on key points where they need more specifics please.
  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Glad it went well @louise1985 And thankyou for sharing with us makes everyone feel a bit more positive that the assessments are not always as bad as they think

    @ell1es Everybodys assessment is different but it is based on the form depends how much detail is on the form they need to discuss
  • ell1es
    ell1es Online Community Member Posts: 6 Listener
    @Janer1967 Thank you :-)
  • Adrian_Scope
    Adrian_Scope Posts: 11,750 Online Community Programme Lead
    Thanks for sharing your experience @louise1985, I'm glad it went well for you. :)

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