Mobility scooters and comcab

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sue2007
sue2007 Online Community Member Posts: 6 Listener
in Transport and travel
Anyone used a small scooter in a comcab taxi. I've managed it once..fits no problem..now been told it needs to be a folded  scooter and secured. Used it in a cab a month ago. The free drive is locked, and my carer and myself can sit in the seats. I've booked cabs tomorrow and explained it is secure but worried i  will get stranded on the return journey if one of the driver doesn't accept scooter

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  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    Hi @sue2007 and a very warm welcome to the community! I'm sorry your message got missed.

    How did your trip go? I hope you were able to make the journey. :)
  • sue2007
    sue2007 Online Community Member Posts: 6 Listener
    Hi Chloe
    Thank you for asking. I was my first time out so very nervous. We decided to take my wheelchair and fortunately the Wetland centre had a scooter available for me. Bigger than my scooter, so more exhausting to use. But even if the cab driver accepted the scooter going there I couldn't risk being left miles away with no way back if other cab drivers refused to take my scooter
    So remain confused regarding the status of using small scooters. TFL  do mention black cabs can take small scooters but Comcab stated only fold up scooters that can be secured

    its tight but the scooter can get in a black cab, and drive switch on locked so it is secure

    Sue
  • Tori_Scope
    Tori_Scope Scope Posts: 12,468 Championing
    Hi @sue2007

    I'm glad you managed to make it out. I've tried to have a look online, and I agree that the guidance doesn't seem very clear at all. The only thing I did find that might be of help was on this TfL document, which states that if you ring this number: 020 79 08 02 71 and choose option 3, you can find out whether you can take your scooter onto black cabs. It might be worth a go!
  • sue2007
    sue2007 Online Community Member Posts: 6 Listener
    that;s really useful- thank you Tori
  • Tori_Scope
    Tori_Scope Scope Posts: 12,468 Championing
    No problem at all @sue2007! Let us know how you get on :) I'm sure that the information would be helpful for others too
  • sue2007
    sue2007 Online Community Member Posts: 6 Listener
    i will do- so hot today, energy shimmering away with the heat, so ring Monday 
  • Tori_Scope
    Tori_Scope Scope Posts: 12,468 Championing
    Yes @sue2007 it's far too hot! Take care of yourself- lots of water, shade, and rest if you can :)
  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    Hi @sue2007, it certainly sounds confusing and a bit like a mission to get out and about! I'm glad to did manage to figure something out though. :)

    Any other adventures planned?

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