phone assessment what is the point?
red2021
Community member Posts: 5 Listener
i had to apply for universal credit in may 2020 and also applied for the sickness element , my daughter filled in the form very comprehensively.
in december 2020 i recieved news a phone assement was to be carried out in the new year 2021
having had the call for over an hour..2 days later i recieved a letter saying a face to face was needed..what on earth is the point of a phone assement? your only going to be told you need a face to face anyway...i suppose its better than a out and out NO to your application but it seems totaly crazy to have to wait again maybe months for a face to face...i get a pitifull amount of u/c as it is and the extra financial help would have been much needed
in december 2020 i recieved news a phone assement was to be carried out in the new year 2021
having had the call for over an hour..2 days later i recieved a letter saying a face to face was needed..what on earth is the point of a phone assement? your only going to be told you need a face to face anyway...i suppose its better than a out and out NO to your application but it seems totaly crazy to have to wait again maybe months for a face to face...i get a pitifull amount of u/c as it is and the extra financial help would have been much needed
Comments
-
HI,Face to face assessments are currently suspended and they have been since March 2020. For the work capability assessment you can't be found fit for work without a face to face assessment.Sometimes it's possible to get all the information through just a telephone assessment and sometimes it's not possible When this happens your file is returned to the pile of others that are waiting for face to face assessments to start back up again. Not everyone has to wait for them to start back up again but i have heard of this happening to a few people.Unfortunatelty, there's no news of this happening yet.I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
-
Hi and welcome
Sometimes they are unable to get all the info they need from a phone assessment
F2f are not taking place currently so until they resume which there is no indication when this will be your claim will not be sorted unfortunately -
thank you for the responses...was it it still possible for me to be refused outright without an assesment? face to face.. im just trying to see if theres any positive to take from my assesment....if any
-
You can be found fit for work with a face to face assessment, you can also be placed into the LCW group, which means no extra money each month. If you're placed into the LCWRA group then you'll receive an extra £341 per month from the 4th month of your claim.You definitely can't be found fit for work through a telephone assessment, which is why a face to face is needed.I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
-
seems pointless even having the phone assessment..just a waste of manpower really
-
Well it wasn't pointless. I don't know how they could know that they wouldn't get enough of information from the telephone assesment, if it didn't happen in the first place.
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
i sippose the phone call is a step closer to a conclusion of my claim whether its a posotive or a negative result.
Brightness
Categories
- All Categories
- 13.3K Start here and say hello!
- 7K Coffee lounge
- 101 Games lounge
- 482 Cost of living
- 4.6K Disability rights and campaigning
- 1.9K Research and opportunities
- 231 Community updates
- 9.6K Talk about your situation
- 2.1K Children, parents, and families
- 1.6K Work and employment
- 806 Education
- 1.7K Housing and independent living
- 1.4K Aids, adaptations, and equipment
- 666 Dating, sex, and relationships
- 374 Exercise and accessible facilities
- 846 Transport and travel
- 32K Talk about money
- 4.6K Benefits and financial support
- 5.2K Employment and Support Allowance (ESA)
- 17.1K PIP, DLA, and AA
- 5K Universal Credit (UC)
- 6.4K Talk about your impairment
- 1.8K Cerebral palsy
- 885 Chronic pain and pain management
- 183 Physical and neurological impairments
- 1.1K Autism and neurodiversity
- 1.3K Mental health and wellbeing
- 328 Sensory impairments
- 832 Rare, invisible, and undiagnosed conditions
Do you need advice on your energy costs?
Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.