Payment not received

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Charlieniblett
Charlieniblett Online Community Member Posts: 54 Connected
in Employment and Support Allowance (ESA)
Do my partners payment for esa didn’t go into his bank today like it should, he had his assessment last Tuesday, but no news yet, has anyone had an issue like this before? (Currently on hold with them on the phone)

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  • MarkM88
    MarkM88 Online Community Member Posts: 3,119 Connected
    Any update from the phonecall? 
  • Charlieniblett
    Charlieniblett Online Community Member Posts: 54 Connected
    Yes, sorry, apparently they have a new and ‘improved’ payment system in place and are having a few teething problems. The payment should go in later today!!
  • MarkM88
    MarkM88 Online Community Member Posts: 3,119 Connected
    Charlieniblett said:
    Yes, sorry, apparently they have a new and ‘improved’ payment system in place and are having a few teething problems. The payment should go in later today!!
    Least they have sorted it, so fingers crossed. 

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