Telephone assessment

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  • dfs050365
    dfs050365 Online Community Member Posts: 36 Listener
    edited April 2021
    (Removed by moderator for being a personal, provoking comment towards another member)
  • dfs050365
    dfs050365 Online Community Member Posts: 36 Listener
    Hey Mike my letter I cant find, is a replacement copy obtainable. Say something useful, I really would like you all to see it because it proves which way the wind is blowing.

  • dfs050365
    dfs050365 Online Community Member Posts: 36 Listener
    Sorry but this has been dragging on since 2013 and I have been let down badly, I know of many other people who have received similar treatment.
    Plus its not relevant what you think or dont think, the truth does not require your believe to be the truth.

  • dfs050365
    dfs050365 Online Community Member Posts: 36 Listener
    My spelling is getting bad, sorry friends
  • Caz_Alumni
    Caz_Alumni Scope alumni Posts: 621 Empowering
    edited April 2021
    @dfs050365

    If you don't mind, I'm just going to jump in here as I can see that this conversation is taking a turn in the wrong direction and for your sake, as much as everyone else's, we would really like to try and avoid that if we can. 

    Just to say that we really do empathise with you feeling let down by the system, and we want to try and help you with all of your queries. As you know, the online community's focus is on providing support - and that includes the support and advice that is provided by our users as well. But given the nature of the online space that we occupy, sometimes our messages of support are not always as well-conveyed as they might be and so they can be open to different interpretations. I hope you can see how that might happen? 

    Also, just to make you aware that we've removed a couple of your posts that we deemed to be personal attacks and so as to avoid this continuing any further. Please could we take the opportunity to remind everyone to stick to the Online Community Guidelines and can all users do their best to continue this conversation on an amicable note. That means being respectful, civil, and not engaging in any negative comments that are directed specifically at other users. 

    Lastly, given your current difficulties with this, then we would really recommend that you consider getting some professional support. I wonder therefore - would you be inclined to look for specialist advice in your area via AdviceLocal? [edited to remove incorrect link] Perhaps they could provide you with the assistance you are looking for dfs050365?
  • Adrian_Scope
    Adrian_Scope Posts: 11,755 Online Community Programme Lead
    edited April 2021
    I've made the decision to keep this thread closed and have removed a number of posts either for breaches of the community guidelines or because they were no longer relevant to the remaining conversation.

    @dfs050365, I think many of us can understand your frustration at the system and it is your right of course to express said frustration. However, when that escalates to personal attacks upon other members, this will not be tolerated.

    If you are still in need of help with your PIP claim, it may be time to consider finding a representative. You can find out what's available at Advicelocal.

    I also think it's important for us all to remember that when a person is in the middle of a claim it can be very difficult to be objective about the process or its technicalities and emotions are often heightened. This is never an excuse for rudeness, but it should be considered that a person is often unlikely to be able to receive information without first having the opportunity to express their frustration, especially if they feel their frustrations are being ignored. I know that is certainly the case for me.
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