I had a WCA and was told I'd hear something back before my next payment in May. What does this mean?

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beth123
beth123 Online Community Member Posts: 7 Listener
edited April 2021 in Universal Credit (UC)
Hi I had a work capability assessment on the phone on the 19th April I rang up today and someone has passed it to my case manager and I will here something before my next payment that’s on the 14th may I’m very confused as to what this means the lady who did my assessment on the phone said I’ve passed 

Comments

  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi there 

    The person who did the assessment shouldn't have said that as she only makes recommendations 

    It is the case manager who makes the decision which is why it has been passed to them

    Decisions can take around 8 weeks but that is just a guide so fingers crossed you will hear soon 
  • beth123
    beth123 Online Community Member Posts: 7 Listener
    Ok thank you 
  • beth123
    beth123 Online Community Member Posts: 7 Listener
    They will ensure your case is actioned in time for your payment, This is what the nan put in my Journal and the person that did my assessment was a health care professional. 
  • chiarieds
    chiarieds Online Community Member Posts: 17,066 Championing
    Hi @beth123 - & welcome to the community. Hopefully you will indeed hear before your next payment, :)
  • beth123
    beth123 Online Community Member Posts: 7 Listener
    Thank you hopefully