7 month wait for PIP, still waiting. — Scope | Disability forum

7 month wait for PIP, still waiting.

MrCook1234
MrCook1234 Member Posts: 20 Connected
edited November 2021 in PIP, DLA, and AA
Hello, i applied for PIP back in August 2020, i had my assessment a few months back now, 4 weeks after my assessment they need to call me again for some extra details when i answered, the guy had no idea who i was and was aware this was a new assessment, i broke down, as he heard the stress, he decided to put me through under a paper assessment. i called them 3 weeks after again, they had told me to wait 4 weeks, and today marks it 6 weeks. still no text from DWP. no credit, have a friend helping me with calls and it's even starting to stress her out. what should i do, who should I call, im stuck.
My last text message was on the 8th of march for a PIP consultation on the 8th of March (yes 3 days notice), a month after my actual assessment which was the 5th of February.

Is this normal? am I missing something? do they ALWAYS text?
Cheers all

Comments

  • janer1967
    janer1967 Member Posts: 15,941 Disability Gamechanger
    Hi and welcome 

    It can take this length if time especially as you have had a few different calls and assessments

    They say around 8 weeks for a decision so as they contacted you for consultation on 8th March it could take a bit longer 

    There are no fixed timescales all you can do is wait or call and try soeak to your case manager 
  • MrCook1234
    MrCook1234 Member Posts: 20 Connected
    janer1967 said:
    Hi and welcome 

    It can take this length if time especially as you have had a few different calls and assessments

    They say around 8 weeks for a decision so as they contacted you for consultation on 8th March it could take a bit longer 

    There are no fixed timescales all you can do is wait or call and try soeak to your case manager 
    Thank you for your response, what is a case manager? and yes I suppose they're still a couple of weeks for those 8 weeks. the last call i had they said they were sending a request for a paper assessment, how long does the request take? and should this be added to the 8 weeks?
  • janer1967
    janer1967 Member Posts: 15,941 Disability Gamechanger
    Hi again 

    A case manager is the decision maker dealing with your case 

    Don't get hung up with the 8 weeks this is only a guide 

    Paper based decisions don't take any longer unless they need to request more evidence from gp or specialists 

    It us just a waiting game I'm afraid they have huge backlogs to get through 
  • MrCook1234
    MrCook1234 Member Posts: 20 Connected
    janer1967 said:
    Hi again 

    A case manager is the decision maker dealing with your case 

    Don't get hung up with the 8 weeks this is only a guide 

    Paper based decisions don't take any longer unless they need to request more evidence from gp or specialists 

    It us just a waiting game I'm afraid they have huge backlogs to get through 
    I understand, just 7 months seems a bit harsh, I'm aware I'm getting something as i was "stuck between 2 tiers" but now im starting to think they wont backdate it that long.
  • janer1967
    janer1967 Member Posts: 15,941 Disability Gamechanger
    It isnt that long a wait they allow 6 months process time for reviews 

    They always backdate to start of claim 
  • woodbine
    woodbine Member, Community Co-Production Group Posts: 7,515 Disability Gamechanger
    It was far from perfect pre pandemic and over the last year waiting times have become imho a bit of a joke, @MrCook1234 hopefully you will hear something soon
    Be extra nice to new members.
  • MrCook1234
    MrCook1234 Member Posts: 20 Connected
    janer1967 said:
    It isnt that long a wait they allow 6 months process time for reviews 

    They always backdate to start of claim 
    Thank you for your help, ill update when i hear something :) 
  • wilko
    wilko Member Posts: 2,452 Disability Gamechanger
    Hello, have you requested a copy of your assessment report and on receiving it you can work out what your award may should be but you still have to wait for the award notification letter.
  • MrCook1234
    MrCook1234 Member Posts: 20 Connected
    wilko said:
    Hello, have you requested a copy of your assessment report and on receiving it you can work out what your award may should be but you still have to wait for the award notification letter.
    I have not, but today my helper is coming round so were going to call them.
  • Ross_Scope
    Ross_Scope Posts: 7,098 Scope online community team
    wilko said:
    Hello, have you requested a copy of your assessment report and on receiving it you can work out what your award may should be but you still have to wait for the award notification letter.
    I have not, but today my helper is coming round so were going to call them.
    I hope that goes well :) 
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  • MrCook1234
    MrCook1234 Member Posts: 20 Connected
    UPDATE: And i need some serious help.
    PIP called me, saying i need to to do another assessment, 3rd one now, saying they have no information on me and this is coming from a new, 3rd assessor from Capita, they are saying My doctors and Mental health doctor are not getting the information they need to back to them. 

    They have lotst my original assessment i done in February, and they have been trying to get me to do another since and i wont as they won't tell me what happened ot my original assessment were coming up 8 months since the application now.
    for the past 9 weeks it was my understanding DWP were making a decision, and they have not been, and now, pip said "leave it with me" which does not help at all tbh.
  • MrCook1234
    MrCook1234 Member Posts: 20 Connected
    Small update, DWP has text me a week ago saying the claim in with them now... i have had 5 missed calls, (no messages) past 2 days, i woke ip at 5pm today :( 
  • MrCook1234
    MrCook1234 Member Posts: 20 Connected
    Final update, i was accepted, not sure what there, but works out as higher for 1, lower for the other, November / august to June i waited, ending the convo for google search and hope it helps ease some others anxiety.
    Than you all for helping my anxiety also :)
  • Tashj41
    Tashj41 Member Posts: 5 Listener
    Hi I applied in 6th October last year had phone call assessment then  had a text back three days after saying on the (march 14th) and letter saying received enough information it will be upto four to eight weeks for decision is this right should I phone again 
  • poppy123456
    poppy123456 Member Posts: 29,732 Disability Gamechanger
    edited April 6
    Tashj41 said:
    Hi I applied in 6th October last year had phone call assessment then  had a text back three days after saying on the (march 14th) and letter saying received enough information it will be upto four to eight weeks for decision is this right should I phone again 

    This thread is 10 months old and the timescales for decision's have changed in this time. As advised on your other thread a decision can take anything from 2-12 weeks. The letter you received is a standard letter sent to everyone. Nothing more you can do until a decision's been made.

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