Assessments

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ali2021
ali2021 Online Community Member Posts: 23 Listener
in PIP, DLA, ADP and AA
Hi , does anyone know who does the assessments in my area of Kent? Dwp haven’t got my claim anymore and I need to add some info , the lady just said contact the assessors and literally put the phone down on me ?I have no clue who is in charge of them here, thanks xx 

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  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi there 

    You can send additional info to dwp put a covering letter and ensure you put your name and national insurance number on all pages.  Send it to same address you sent your form to 

    This is the normal way to submit and nor through the assessment company 

    Capita are the usual assessment company 
  • chiarieds
    chiarieds Online Community Member Posts: 17,131 Championing
    Hi @ali2021 - on checking it seems to be Independent Assessment Services (IAS) in Kent.
  • ali2021
    ali2021 Online Community Member Posts: 23 Listener
    @chiarieds thank you ! Do you think I should maybe call them? It takes forever to get back through to DWP ?
  • chiarieds
    chiarieds Online Community Member Posts: 17,131 Championing
    Hi @ali2021 - you could try giving them a ring to see what they recommend. If you decide to call the DWP it's best to ring them when they open at 9am.
  • Leigh14
    Leigh14 Online Community Member Posts: 612 Empowering
    ali2021 said:
    Hi , does anyone know who does the assessments in my area of Kent? Dwp haven’t got my claim anymore and I need to add some info , the lady just said contact the assessors and literally put the phone down on me ?I have no clue who is in charge of them here, thanks xx 
    Hi Ali. Like you, I need to add information ( I didn’t do it at all on the form) but through this forum, I know I can give it during my assessment which is this week.
  • ali2021
    ali2021 Online Community Member Posts: 23 Listener
    Hi everyone , I contacted them and my assessment is actually next Wednesday ?the letter hasn’t reached me yet so I didn’t know ?feeling even worse now and slightly wished I hadn’t got mum to call them ?but I suppose I can prepare myself a bit x
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    ali2021 said:
    Hi everyone , I contacted them and my assessment is actually next Wednesday ?the letter hasn’t reached me yet so I didn’t know ?feeling even worse now and slightly wished I hadn’t got mum to call them ?but I suppose I can prepare myself a bit x
    It's understandable that you wanted to call them, I wouldn't feel bad about that at all. As you say, you have time to prepare for the assessment and I hope all goes well for you.
    Let us know how you get on

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