Does the DWP have an email address?

Sam01
Sam01 Online Community Member Posts: 36 Connected
in PIP, DLA, ADP and AA
Hi all, I want to contact the DWP about a non urgent enquiry but unfortunately the last time I called them, I was stuck on hold for 40 minutes. I have been looking for a contact email address but cannot find one. Can someone confirm if they do have a contact email address and if so, what it is. Thanks in advance.

Comments

  • leeCal
    leeCal Online Community Member Posts: 7,537 Championing
    edited July 2021
    The email address is an online form, scroll down half a page for it on the following link
    https://www.gov.uk/guidance/contact-the-department-for-work-and-pensions-about-its-policies

    ?
  • Sam01
    Sam01 Online Community Member Posts: 36 Connected
    leeCal said:
    The email address is an online form, scroll down half a page for it on the following link
    https://www.gov.uk/guidance/contact-the-department-for-work-and-pensions-about-its-policies

    ?
    Amazing thank you very much Lee.
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    Glad that Lee has been able to help you out @Sam01 :) 
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    Thanks for sharing that @Username_removed. Is that contact information in the public domain anywhere? As the OP says they have been looking for an email address, and I've spent plenty of time myself in the past wondering whether they can be contacted by email. If that is publically available, it's not very straight forward to find.
  • dave392
    dave392 Online Community Member Posts: 42 Contributor
    I was given same email address as @Username_removed shared by a complaint compliance officer to send documentation but when I rang to check said documents had been received I was told by telephone clerk dwp don’t receive emails so unsure 
  • Peter99
    Peter99 Online Community Member Posts: 65 Connected
    In regarding appeals and MR, the direct email to the Decision Makers is:
    dwpinverness.lmdmaappeals@dwp.gov.uk

    This can be your evidence that you have submitted something to DWP 
  • Peter99
    Peter99 Online Community Member Posts: 65 Connected
    edited July 2021
    @dave392
    Of course DWP would say they don't receive email so they won't have to deal with anything that doesn't suit them.

Categories