I had my PIP telephone assessment 3 weeks ago, how long is the waiting time for a decision?

nannaG8
nannaG8 Online Community Member Posts: 11 Listener
edited July 2021 in PIP, DLA, ADP and AA
Hi all ,had pip phone assessment 3weeks ago ,how long is waiting time please ?

Comments

  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi there 

    The estimated wait for a decision is  8 to 10 weeks but there are no fixed timescales 
  • nannaG8
    nannaG8 Online Community Member Posts: 11 Listener
    Thank you Janer for reply ,do you know if I can contact them please?

  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    You can contact them yes bur it won't really get you very far 

    All you will do is wait in a queue for about an hour then speak to an outsourced call handler who will probably j6st tell you it 8s with a decision maker 

    But it's up to you 
  • nannaG8
    nannaG8 Online Community Member Posts: 11 Listener
    Ok thank you 
  • Cher_Alumni
    Cher_Alumni Scope alumni Posts: 5,714 Championing
    Hello @nannaG8 and a warm welcome to our community.

    You might see that I've amended the title of your post, that's just to make it more visible to other people who might be wondering the same :)

    Unfortunately, we aren't able to give you a reliable time-frame for a decision.  There are lots of delays at the moment due to PIP experiencing increased demand, and other factors related to COVID-19, so unfortunately many others are in your position.

    I will keep my fingers crossed you hear something sooner rather than later.  Please let us know how you get on and good luck.
  • nannaG8
    nannaG8 Online Community Member Posts: 11 Listener
    Hi is a progress report the same as an assessment report , because pip said th at sent out a progress report and they would send out assessment report 7/10 after that adjust underinsured the difference please ?
  • nannaG8
    nannaG8 Online Community Member Posts: 11 Listener
    Sorry what's the difference!
  • annie4
    annie4 Online Community Member Posts: 57 Connected
    nannaG8 said:
    Hi all ,had pip phone assessment 3weeks ago ,how long is waiting time please ?
    My sister had hers on 22nd got her reply yesterday I had mine same day and no decision been made when I rang yesterday 
  • nannaG8
    nannaG8 Online Community Member Posts: 11 Listener
    Hi Annie great news about your sister and good luck to you , just had letter saying I've been refused it .
  • MarkM88
    MarkM88 Online Community Member Posts: 3,119 Connected
    nannaG8 said:
    Sorry what's the difference!
    I’ve never heard of “progress report”. 

    After the assessment you can request a copy of the assessment report. 
  • annie4
    annie4 Online Community Member Posts: 57 Connected
    nannaG8 said:
    Hi Annie great news about your sister and good luck to you , just had letter saying I've been refused it .
    My sister was refused it x
  • nannaG8
    nannaG8 Online Community Member Posts: 11 Listener
    Sorry to hear that if you don't mind me asking did she appeal and if so how did she get on x 
  • annie4
    annie4 Online Community Member Posts: 57 Connected
    She only received reply yesterday but think she is 
  • nannaG8
    nannaG8 Online Community Member Posts: 11 Listener
    Best of luck to you both ,does she know how many points she got if any? I don't know yet if I got any 
  • mike57
    mike57 Online Community Member Posts: 6 Listener
    If it's anything like a face to face do not hold your breath 
    Had a face to face last Feb took until November to find out 
  • annie4
    annie4 Online Community Member Posts: 57 Connected
    nannaG8 said:
    Best of luck to you both ,does she know how many points she got if any? I don't know yet if I got any 
    She got zero points don't know how cos on the medication bit she's not even allowed her own medication to manage herself she has to be given it daily 
  • Tori_Scope
    Tori_Scope Scope Posts: 12,468 Championing
    I'm sorry to hear she didn't get the award she was hoping for @annie4. Is she confident in knowing how to submit a Mandatory Reconsideration (MR)
  • Gypsy19
    Gypsy19 Online Community Member Posts: 9 Listener
    Hi I hadmy phone assessment 2 weeks ago. A pip payment arrived in my bank today. 
  • hughiemachrins
    hughiemachrins Online Community Member Posts: 81 Contributor
    Gypsy19 said:
    Hi I hadmy phone assessment 2 weeks ago. A pip payment arrived in my bank today. 
    Wow! That is quick! I had my assessment on 29th June and only got the decision yesterday.