Assessment

pinball
pinball Online Community Member Posts: 6 Listener
Hi new here.
Been on pip for 3years.  I was sent a letter in March to fill in to see if any of my circumstances had changed. I filled in and sent back one week later my circumstances had changed but not for the better ie more Back pain still on medication for my depression & anxiety & Autism. Still under psychiatrist.
I then received a letter for telephone assessment which I did with the help of my partner about 12 days ago. Now I was due my 4 weekly payment 23/08 But no payment has gone in and checked again today still no payment. So my question is does that mean they are not giving me anymore Pip or could mean it's going up? I get daily living enhanced even thou my circumstances are a bit more problematic than last time? Also i have received no letter to say they are being stopped and can not get through on the phone to them. Has anybody had this happen 
Thanks in advance 


Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    edited August 2021
    Hi,

    We can only guess why you didn't receive your payment yesterday but the decision could have been made and you may not have been awarded anything this time. This would mean that your payments have now stopped. I'm assuming that the award you had didn't end recently?

    I would advise you to ring them  first thing tomorrow morning as soon as they open as this is usually the best time to ring them but it can often take anything up to 1 hour for them to answer. If you've been refused then you should receive the decision letter soon. You can request the Mandatory Reconsideration first and then Tribunal if the MR fails.

  • pinball
    pinball Online Community Member Posts: 6 Listener
    Hi my award ended in march 21 but was asked to fill in form in March and send back which I did within 1 week. I never heard anything back till beginning of August asking me to contact them for telephone assessment. Which was done about 10 days ago. And my usual payment was due on Monday 23/08 Which I have not received. I find it strange that I would have been awarded nothing especially when I told them about my medication & still under psychiatrist. Plus my back pain also got gradually worse with some days worse than others 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    edited August 2021
    Sorry but i don't understand. If your award ended in March then why were you expecting a payment yesterday? The reason why you didn't receive payment yesterday was because there's no award in place. Once a decision's been made on your claim, if it's successful then you'll receive the money owed, followed by payments every 4 weeks.
  • pinball
    pinball Online Community Member Posts: 6 Listener
    No it ended in March 21 but because of covid they sent me a form at beginning of March to fill in to extend it till telephone assessment could be done as they where struggling to catch up with back log. Hope this makes sense lol
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
     Sorry but what you're saying doesn't make sense. May i ask what date you received your last PIP payment?
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    Some people had their awards automatically extended due to Covid, they weren't sent forms to extend the award until the assessment. If your award ended in March then there was no award in place to receive any payments.
  • pinball
    pinball Online Community Member Posts: 6 Listener
    Yes all my payments have been every 4 weeks the last one was 26/07/21  and before that it was 28/06/21 so my next payment was due 23/08/21 so my award was extended in March by me filling in the form they sent out. They said I would still be paid every 4 weeks until they could get round to doing telephone assessment due to the back log with covid. 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    Thanks for that. It means that DWP automatically extended your award due to Covid. The form you filled in was a review form.

    Then my advice remains the same. Although we can only guess but it does sound like a decision's been made on your recent assessment and your award may have stopped because of a refusal, so no payment was made.

    You should either wait for the decision letter or try ringing as soon as they open tomorrow because that's the best time to ring, although it can sometimes take as long as 1 hour for them to answer the phone.
  • pinball
    pinball Online Community Member Posts: 6 Listener
    Will do Thanks 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    If the decision has been made and you're unhappy then post back here and someone will advise you on what you should do next.
  • pinball
    pinball Online Community Member Posts: 6 Listener
    Thankd