Lcwra - feeling nervous about phone appointment

martyd85
martyd85 Online Community Member Posts: 46 Connected
edited August 2021 in Universal Credit (UC)
Hi I have my phone appointment at 11 today , haven’t slept all night , feel so sick thinking about it

Comments

  • Adrian_Scope
    Adrian_Scope Posts: 14,323 Online Community Programme Lead
    Sorry it's causing you such anxiety @martyd85. Do you have a copy of your UC50 form with you? Try and take your time answering questions to ensure you say everything you want to say and keep a drink and maybe a snack to hand too.
    Let us know how you get on. :)
  • martyd85
    martyd85 Online Community Member Posts: 46 Connected
    yes have got a copy sent to me as mental health charity helped me fill it in thanks
  • cazza6565
    cazza6565 Online Community Member Posts: 92 Contributor
    I found the WCA assessment less stressful than the PIP one. Good luck and just be honest about your condition no matter how embarrassing. If you can't wipe your bum tell them .obv that's an example lol. Good luck you will be fine honestly 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    HI,

    I think most people find the whole process very stressful, even those that don't suffer with anxiety. They will want to know what a typical day is like for you and will ask you questions based on this. The call can last anywhere from 15 to 90 minutes, depending on the information they need, so make sure your phone is fully charged,. Good luck.
  • martyd85
    martyd85 Online Community Member Posts: 46 Connected
    All that stress for them to call and cancel till September 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    Unfortunately this does happen. They dd exactly the same for my daughter telephone assessment and i had already been waiting for 1 hour past the appointment time and then they called to cancel it.


  • hughiemachrins
    hughiemachrins Online Community Member Posts: 81 Contributor
    @martyd85 Can I ask, when did you put your UC50 form in? I know every case is different but I am trying to get a rough idea of the timescale involved.
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    hughiemachrins said:
    @martyd85 Can I ask, when did you put your UC50 form in? I know every case is different but I am trying to get a rough idea of the timescale involved.

    My daughters UC50 form was returned 1st week of April. She had her telephone assessment end of June. The decision letter was uploaded into her journal on 6th July.

    It's almost impossible to get ideas of timescales because all areas are different. I've heard of people waiting 6+months for an assessment, while others wait just a few weeks.
  • martyd85
    martyd85 Online Community Member Posts: 46 Connected
    hughiemachrins said:
    @martyd85 Can I ask, when did you put your UC50 form in? I know every case is different but I am trying to get a rough idea of the timescale involved.
    I put the uc50 in start of July 

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