Missed pip call

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samhain
samhain Online Community Member Posts: 6 Listener
in PIP, DLA, ADP and AA
I've just had a missed call from the pip consultation centre and I am now rather confused.
Today is Sunday isn't it?

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  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Hi,
    They sometimes work Sundays if backlogs are huge. Have you tried ringing them back? If not, then do this if possible. They may have been ringing to either ask a few questions or to offer you an appointment date/time for an assessment.
  • samhain
    samhain Online Community Member Posts: 6 Listener
    @poppy123456
    Thanks for replying, yeah I did try calling them back 8 minutes later and I got the office is closed info so even more confused xx
  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    samhain said:
    @poppy123456
    Thanks for replying, yeah I did try calling them back 8 minutes later and I got the office is closed info so even more confused xx
    They will be closed for incoming calls but some people will be working.
  • samhain
    samhain Online Community Member Posts: 6 Listener
    I've also had my assessment on 10/11 received the report on 3/12 just waiting for official decision.
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    If it was definitely the assessment providers that rang and not DWP. Your report could have been sent back to them by a decision maker, which has been known to happen if they have a query.
  • samhain
    samhain Online Community Member Posts: 6 Listener
    @poppy123456
    Thanks for that, what type of query? 
    It showed up on my phone as pip consultation centre.
    I will obviously be calling them back first thing in the morning and I will keep you all updated xx
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    samhain said:
    @poppy123456
    Thanks for that, what type of query?
    It's impossible to answer that question.

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