Morning.. uc log in

lollie67
lollie67 Online Community Member Posts: 1 Listener
edited March 2022 in Universal Credit (UC)
I tried to log on to my uc account yesterday it took forever to log me in, then I had a random pop up asking if I had help applying which is the first time Iv ever seen it. This happened to anyone else?

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Hi,
    I just logged into my daughters journal. (i'm her appointee and manage her claim for her)I had exactly the same, with a few other questions after. It looks like a small survey to me and nothing to worry about.
  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi there 

    Other members have also mentioned this 
  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    We’ll probably see some DWP statistic saying how easy it is to claim UC because xx% manage it without help! (Which wouldn’t tell us anything about whether the claims are correctly completed and/or correctly processed.)