confused on amount waiting on phone now

bennyboy0751
bennyboy0751 Online Community Member Posts: 17 Listener
in PIP, DLA, ADP & AA
ive just rang pip actually got told that next payment my first is for 220 pounds 25th april dont make sense adding up that neither basic living  and basic mobility added up having scored 18 on report for living and 8 for mobility im very confused if i got basic living thats 60 a week and mobilty 23  minumum is 320 ish a month

Comments

  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi 

    You will have to wait for the decision letter buf the payment could be for part of the month and not a full month payment dependant on date you claimed and date decision was made etc 
  • bennyboy0751
    bennyboy0751 Online Community Member Posts: 17 Listener
    hi janer all cleared up yeh your correct but everybody be aware the computer not telling you  correct amounts due to latest raise in benefit  i was very confused lol but the lady was brilliant read out the letter i got awarded higher living and basic mobility back paid to October thanks for all you help folks really appreciate it you dont know by how much can be a lonely process
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    The assessment report is not the decision, it's a recommendation. They do mostly go with the report but it has been known for them to go against it.  Did you get that information from the automated payment details? I don't agree with this automated payment message because it has been known for it to be incorrect.
    It's not helping your anxiety to constantly ring them. Please try to think of something else. Once the decision's been made you will receive the decision letter and that will have all the details on it.
  • bennyboy0751
    bennyboy0751 Online Community Member Posts: 17 Listener
    poppy123456 said:
    The assessment report is not the decision, it's a recommendation. They do mostly go with the report but it has been known for them to go against it.  Did you get that information from the automated payment details? I don't agree with this automated payment message because it has been known for it to be incorrect.
    It's not helping your anxiety to constantly ring them. Please try to think of something else. Once the decision's been made you will receive the decision letter and that will have all the details on it.
    Hi poppy no i got the info from the person who answered the phone they told me what i had been awarded how much and when its going in the bank thankyou poppy you have been brilliant

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