Hi, my name is kazzamoon! Is it normal for them to use texts to confirm award?

kazzamoon
kazzamoon Online Community Member Posts: 2 Listener
edited June 2022 in PIP, DLA, ADP and AA
Hi i applied for PIP in Jan 22 ihad my telephone assessment in April and the day after received a text from DWP saying they had received my report and it could take up to eight weeks for a decision . Today 10 june recieved a text to say i have been awarded PiP and a letter has been sent and will recieve within two weeks with details is it normal for them to use texts to confirm award?

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Hi,

    In the past week it seems like they're now sending texts if you've been awarded as we've had quite a few members here that have received the same text. So yes, it's a new normal.
    Any money owed is usually received into your bank before you receive the decisions letter.
  • Tori_Scope
    Tori_Scope Scope Posts: 12,468 Championing
    Congratulations on your outcome @kazzamoon :) Are you feeling a bit more relaxed now you know you have an award? 
  • kazzamoon
    kazzamoon Online Community Member Posts: 2 Listener
    Tori, i have been so anxious the whole 6 months so yes i am relieved that i got an award and i can now relax and get on with my life . Just to say good luck to everyone going through this process because it is a very intense experience and i cant imagine what it must be like to be turned down because it looks like a hard fight to win ! This group is needed by many so well done for allowing people to support each other! Well done 👏
  • Tori_Scope
    Tori_Scope Scope Posts: 12,468 Championing
    That's great to hear @kazzamoon :) I hope that you'll stick around on the community to support and chat to others! 

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