Mandatory reconsideration for uc

hjford
hjford Online Community Member Posts: 29 Listener
in Universal Credit (UC)
hi
i was wondering if anyone knows how long a decision takes for a mandatory reconsideration of backpay for LCWRA on uc? I sent alll the info via my journal on 31st may and still no answer. I’ve asked through the journal but again no one reply’s! Tried phoning and just queues which when you do get through you get cut off.
can anyone tell me a basic sort of timeline this takes as I’m fed up of trying to get information and no one will answer me! It’s a shambles of a system! 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    Anything up to 12 weeks, sometimes longer. Once a decisions been made you will receive the letter onto your journal.
  • hjford
    hjford Online Community Member Posts: 29 Listener
    poppy123456 said:
    Anything up to 12 weeks, sometimes longer. Once a decisions been made you will receive the letter onto your journal.

    thank you poppy. Much appreciated 👍

  • hjford
    hjford Online Community Member Posts: 29 Listener
    Biblioklept said:
    Did they confirm it has been sent to a decision maker?
    Yes on the 31st of may
  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    When you put a question on your journal flag it as payment issue or service issue these then get seen by case managers 
  • hjford
    hjford Online Community Member Posts: 29 Listener
    janer1967 said:
    When you put a question on your journal flag it as payment issue or service issue these then get seen by case managers 

    thank you so much 😊 there’s no decision as yet I’m hoping it won’t be too much longer 

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