Mandatory reconsideration for uc

hjford

hi
i was wondering if anyone knows how long a decision takes for a mandatory reconsideration of backpay for LCWRA on uc? I sent alll the info via my journal on 31st may and still no answer. I’ve asked through the journal but again no one reply’s! Tried phoning and just queues which when you do get through you get cut off.
can anyone tell me a basic sort of timeline this takes as I’m fed up of trying to get information and no one will answer me! It’s a shambles of a system! 

poppy123456

Anything up to 12 weeks, sometimes longer. Once a decisions been made you will receive the letter onto your journal.

hjford

poppy123456 said:

Anything up to 12 weeks, sometimes longer. Once a decisions been made you will receive the letter onto your journal.

thank you poppy. Much appreciated 👍

Biblioklept

Did they confirm it has been sent to a decision maker?

hjford

Biblioklept said:

Did they confirm it has been sent to a decision maker?

Yes on the 31st of may

janer1967

When you put a question on your journal flag it as payment issue or service issue these then get seen by case managers 

hjford

janer1967 said:

When you put a question on your journal flag it as payment issue or service issue these then get seen by case managers 

thank you so much 😊 there’s no decision as yet I’m hoping it won’t be too much longer