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Mandatory reconsideration for uc

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hjford
hjford Community member Posts: 29 Listener
in Universal Credit (UC)
hi
i was wondering if anyone knows how long a decision takes for a mandatory reconsideration of backpay for LCWRA on uc? I sent alll the info via my journal on 31st may and still no answer. I’ve asked through the journal but again no one reply’s! Tried phoning and just queues which when you do get through you get cut off.
can anyone tell me a basic sort of timeline this takes as I’m fed up of trying to get information and no one will answer me! It’s a shambles of a system! 
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  • poppy123456
    poppy123456 Community member Posts: 55,510 Disability Gamechanger
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    Anything up to 12 weeks, sometimes longer. Once a decisions been made you will receive the letter onto your journal.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • hjford
    hjford Community member Posts: 29 Listener
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    poppy123456 said:
    Anything up to 12 weeks, sometimes longer. Once a decisions been made you will receive the letter onto your journal.

    thank you poppy. Much appreciated 👍

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  • Biblioklept
    Biblioklept Community member Posts: 4,755 Disability Gamechanger
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    Did they confirm it has been sent to a decision maker?
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  • hjford
    hjford Community member Posts: 29 Listener
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    Biblioklept said:
    Did they confirm it has been sent to a decision maker?
    Yes on the 31st of may
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  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
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    When you put a question on your journal flag it as payment issue or service issue these then get seen by case managers 
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  • hjford
    hjford Community member Posts: 29 Listener
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    janer1967 said:
    When you put a question on your journal flag it as payment issue or service issue these then get seen by case managers 

    thank you so much 😊 there’s no decision as yet I’m hoping it won’t be too much longer 

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