PIP Question

Rin1472
Rin1472 Online Community Member Posts: 60 Empowering
in PIP, DLA, ADP & AA
Hi,

 Sorry to start a post to ask this, but I couldn’t find my answers. 

Question 1: Every time I call the PIP advice line it tries to take me to a person. I’ve tried so many times to find the automated line with no luck. Does anyone know what options I press? 

Question 2: I’ve spoken to PIP advisors twice now to ask for a copy of my report and both times this hasn’t been actioned. It takes so long to get through to a person, so it will be frustrating to ask again. Does anyone know why they might not be sending it despite both saying they would? 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    According to other threads, it's option 6 of the helpline number. However, if a decision hasn't been made there will be no details on the automated line.
    Some will agree to send the report, others won't. It can often take a couple of weeks to receive post from DWP so if you only recently requested it then that maybe when you haven't received it yet. It does often cause even more anxiety so it's not always a good idea to request it.
  • Rin1472
    Rin1472 Online Community Member Posts: 60 Empowering
    poppy123456 said:
    According to other threads, it's option 6 of the helpline number. However, if a decision hasn't been made there will be no details on the automated line.
    Some will agree to send the report, others won't. It can often take a couple of weeks to receive post from DWP so if you only recently requested it then that maybe when you haven't received it yet. It does often cause even more anxiety so it's not always a good idea to request it.
    I requested it four weeks ago and again roughly two weeks ago. :(
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    How frustrating @Rin1472. Hopefully soon  :(

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