Phone call but not assessment.

mshugz
mshugz Online Community Member Posts: 16 Connected
in PIP, DLA, ADP & AA
Hi, 
sorry if this is posted in the wrong group m. 
I applied for PIP a few months ago, yesterday I received a phone call from the a lady that does the assessment. 
Lasted 11 minutes asked me a few questions. 
I have called today to see what the appointment was for apparently she just called to check a couple of things and it was not my assessment and I need an appointment for that. 
Is this how it’s done?
I am just confused as I expected to just have an appointment not a phone call then to be told they is no time limits and I still need my appointment. 
Thanks 😊 

Comments

  • calcotti
    calcotti Online Community Member Posts: 10,000 Championing
    If the assessor thinks they may be able to do a ‘paper based’ assessment without the need for an appointment they may ring to clarify some points. Having done that they will either wrote a report and return it to DWP or may conclude that a F2F, video or phone assessment will be necessary.
  • mshugz
    mshugz Online Community Member Posts: 16 Connected
    Thank you, I’ve spoken to the assessor this morning she did a paper one and has sent it off to the DWP she said it was just to confirm a few things with myself. 

  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,536 Championing
    That sounds good @mshugz how are you feeling after speaking to the assessor yesterday morning? :) 

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