Hi, my name is Headcook! LCWRA: when can I expect first payment please?

24

Comments

  • Headcook
    Headcook Online Community Member Posts: 78 Connected
    edited October 2022
    Thanks 
  • Headcook
    Headcook Online Community Member Posts: 78 Connected
    Can anyone advise how the process now works after being passed to decision maker for review 
    do they just look at the dispute on payment dates that I am questioning 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    Headcook said:

    do they just look at the dispute on payment dates that I am questioning 
    Yes. If they don't start it from this month then you can request the Mandatory Reconsideration.

  • Headcook
    Headcook Online Community Member Posts: 78 Connected
    Is a mandatory reconsideration different to a review that is happening now 
    if so what is the difference please 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    They are simialer but if you didn't specifically state you're requesting the MR then it won't be. Without doing this first you can't appeal the decision at Tribunal, if needed.
  • Headcook
    Headcook Online Community Member Posts: 78 Connected
    No I just stated I disagree with them not paying me this month and that I had done my 3 month wait it was the case manager that just said he would raise a referral to a decision maker 
    I never requested MR but that could be what they have done 
    I’m confused and worried now 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    There's certainly nothing to worry about. A case manager (decision maker) will look at your claim and once a decision is made they will get back to you. If they don't change the decision then you go proceed with the MR.
  • Headcook
    Headcook Online Community Member Posts: 78 Connected
    thank you for all your support 
    I’m worried now they will take the lcwra decision away also 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    No problem. They won't take the LCWRA decision away. You've asked them to look at the LCWRA element that you didn't receive this month and not the actual LCWRA decision itself.

  • Headcook
    Headcook Online Community Member Posts: 78 Connected
    Yes yes okay 
    thank you 
    I’m so stressed 
    nothing ever goes right it seems 
    thank you for your patience 
  • Headcook
    Headcook Online Community Member Posts: 78 Connected
    Update 
    message left on journal saying I’ve sent no sick notes so there gaps 
    it now is with decision maker to relook at evidence to see if this can be changed 

    they are incorrect 
    I’ve sent all sick notes and they are on journal 
    I’ve also gone yesterday and got duplicates from my GP surgery and re sent them to my journal 
    what the hell are they playing at 
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    It sounds like things are really difficult for you at the moment @Headcook and really frustrating and stressful too. 

    Our patience is the very least you deserve, we are all here for you and listening to you. What, if anything, might make this feel more manageable for you at the moment? 

    Hopefully, it can be changed to reflect the incorrectness you have identified. Wishing you the best of luck and sending you hugs  :)
  • Headcook
    Headcook Online Community Member Posts: 78 Connected
    Thank you for your kind words

    what will put this right for me is for there to be the right outcome from this 
    I have not missed sending a sick note both to my employer and my journal 
    I’ve been very meticulous with this 
    my work coach has reached out every 2 weeks for the last 6 months I’ve not worked for 6 months and have been asked to produce these sick notes 
    so my question is after it is on your journal that you have attached these sick notes were exactly do they end up 
    this is soo an error there end 
    and is causing undue stress and worry at the worst time after trying to recoup from a heart attack and living with chronic heart failure 
    thanks for reading 
  • Headcook
    Headcook Online Community Member Posts: 78 Connected
    Latest 

    they are saying only 2 sick notes reported and verified 

    this is in correct 
    I have sent 5 sick notes 

    and have resent 5 sick notes 
    wait and see 
    we’re can I go next with this please 
  • Headcook
    Headcook Online Community Member Posts: 78 Connected
    edited October 2022
    And now they are sending me a message on journal telling me I need to send a new sick note at end of this month else I need to look for work 
    when I’ve been told I don’t need to send any more sick notes 

    Do they no what they are doing 
  • Headcook
    Headcook Online Community Member Posts: 78 Connected
    Looks like most likely outcome of this is I’ve been advised wrongly by work coach regards how to report a fit note 
    previous work coach has sent me a link to upload screen shot of sick note 
    I’m being told by case manager this is infact wrong way you need to go to home page on journal and report there so it gets authorised 
    I’ve questioned why this has not been picked up in 6 months of me being sick and sending sick notes to pretty much nowhere by the sounds of it 
    I’m fuming to be honest 
    and have said it will be grossly unfair of decision maker to find against me on changing dates for when lcwra is due to start 
    I’ve done nothing wrong 
    why did work coach not get this right 
    he’s told me he could see fit notes so why have they not been processed 
    i feel so let down 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    Yes when you report a fit note you are asked to give details of the fit note. Someone will then need to accept that fit note. If they want to see the actual fit note they will ask for it. 
  • Headcook
    Headcook Online Community Member Posts: 78 Connected
    Thanks @poppy123456

    i feel so let down 
    work coach should be giving correct information 
    he just sent me a link on journal for me to attach screen shot of sick note 

    guessing that is the end of this then and I will be waiting till the new year for lcwra Element to be paid 

    I have re sent sick notes so hopefully decision maker is kind to me 
    what a waste of 6 months 
    and all when you are at your most vunerable 
    and so unwell 

    no idea this was all being done wrong 
    can’t stop crying 

  • calcotti
    calcotti Online Community Member Posts: 10,000 Championing
    edited October 2022
    Hopefully the DM will see what has happened and make an appropriate decision. If they don’t, you can appeal to the tribunal service.

    Is the advice from the Work Coach recorded in your journal? Unfortunately Work Coaches appear to have insufficient training to do their jobs.
  • Headcook
    Headcook Online Community Member Posts: 78 Connected
    There are 5 entries on my journal going back over 6 months  saying things like feedback on documents or fit note complete or actually showing screen shot of fit note itself 
    I have noted all this and sent this over to case manager and he agrees this is most likely we’re this has gone wrong 
    he has said he will make DM aware of this 


    I’m so upset 

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