Benefit help and advice
Comments
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Yes that’s right sorry, UC carers element it is. I didn’t qualify for allowance as my earnings was above £1320
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Please don't be sorry @mwesty. These things can be quite difficult to navigate!
It sounds really difficult that you didn't qualify for the allowance. Please don't hesitate to let us know if we can do anything to support you further with this.
We are all here for you and listening to you. You don't have to face this, or anything else, alone if you don't want to.
Take care for now and we will look forward to, hopefully, hearing from you again soon
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Good morning,
can you guys just read the decision award letter l got and tell me how it reads please ?As l read it due to special circumstances that the claim would be awarded from 4/5/2022 due to special circumstance applying ? But as this morning they are saying no it meant the 13/12/2022 is been awarded from and that explains why I haven’t had any backdated money in this months UC
Mike
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It means it will be backdated to the assessment period in which the changes took place. Money owed is usually received separately to your usual monthly money and can often take a few weeks to pay what's owed. Before they can pay you they have to recalculate your past statements to work out how much you should have been paid against how much you were paid. You will then receive the difference between to two. Once this is done you will receive a letter on your journal and the money will then be paid into your bank.
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I don’t see how any one could read it to mean that it starts from 13/12/2022!mwesty said:As l read it due to special circumstances that the claim would be awarded from 4/5/2022 due to special circumstance applying ? But as this morning they are saying no it meant the 13/12/2022 is been awarded from and that explains why I haven’t had any backdated money in this months UC13/12/2022 clearly refers to when you reported the change and 04/05/2022 clearly refers to the date the change occurred.
They have accepted ‘special circumstances’ and the change will be applied to your UC from the date the change occurred.0 -
Thank you, I’m hoping it’s Xmas and the staff are maybe just wanting people off the phone rather than explaining, he was explaining that I had misread but when I said if I had Mia read why would special circumstances even be in the letter if it had been rejected ! I’m finding out UC are a very difficult place0
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Good afternoon,
First of all Happy New year to everyone and l hope you all had a fantastic Xmas. Sadly ours wasn’t as hoped and included paramedics and an ambulance crew Xmas day but these are things that we now deal with and didn’t let it ruin Boxing Day too much!I wondered if l could have some advice on our UC carers element decision:-
As previous explained I have been awarded the UC element which is £168 per month.This was sent to a decision maker who agreed that the requested back pay to May was successful and the amount would be calculated and paid separate. Now I didn’t think UC carers element should effect any other income so I had the following decision letter.From April to November £10087.00
We have then added carers allowance and UC carers element as awarded and your payment is £10136.00
So we owe you £49 for this period and it will be paid January 9th.
Now the question I wanted to query is how if the carers element is £169 a month and it shouldn’t effect any other benefits and my partner hasn’t been awarded any LCW as of yet how my underpayment is only £49 for 7 months ?
EDIT:- I have just looked and all my UC payments have changed from what they was, I have totalled the new payments and the payments I’ve been made and the figure is correct and the difference is £49 but what UC have done is taken all of my partners ESA overpayment made out of new payments and taken that money without telling us ? Can they do that ?0 -
The maximum UC increases by £168.81.
Any CA you receive is deducted at £302.03/month.
In months when you receive CA the UC entitlement actually goes down but the combination of UC and CA means that you are better off by £168.81.
I suggest that you need to go through the new statements for each month and check that they haven't deducted CA in months when you didn't receive (that seems the most likely thing that may have occurred).
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I have edited my post above calcotti with an explanation of what has happened0
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I think they can. At least it means that the debt is now cleared and you will not have deductions from future UC payments to pay back the ESA overpayment.mwesty said:..what UC have done is taken all of my partners ESA overpayment made out of new payments and taken that money without telling us ? Can they do that ?0 -
Really ??calcotti said:
I think they can. At least it means that the debt is now cleared and you will not have deductions from future UC payments to pay back the ESA overpayment.mwesty said:..what UC have done is taken all of my partners ESA overpayment made out of new payments and taken that money without telling us ? Can they do that ?
I understand it clears the debt but they have basically taken around £1100 which I was expecting and planned on paying other debts I had to catch up and without even notifying us l think I’m 1 month that is a high deduction and we could
of held a conversation or payment plan0 -
I agree with Calcotti here and they can take the whole amount to pay off the debt.
As you knew there would have been an overpayment didn’t you think of keeping the ESA money to one side so you could pay it off?0 -
Luckily I have kept the payment in the savings acccount and didn’t actually use it as I didn’t know what deductions would be forthcoming this month out of UC I just didn’t realise it would be taken in 1 month and my side of the carers element used as a back payment to pay it0
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I don’t think UC is really geared up for this. They just expect to recover overpayments by monthly deduction unless they can access an arrears payment. Problem arises because ESA and UC don’t talk whereas ESA and CA got very good at offsetting CA and carer premium payments.poppy123456 said:I agree with Calcotti here and they can take the whole amount to pay off the debt.
As you knew there would have been an overpayment didn’t you think of keeping the ESA money to one side so you could pay it off?0 -
calcotti said:
Problem arises because ESA and UC don’t talk whereas ESA and CA got very good at offsetting CA and carer premium payments.poppy123456 said:I agree with Calcotti here and they can take the whole amount to pay off the debt.
As you knew there would have been an overpayment didn’t you think of keeping the ESA money to one side so you could pay it off?
I've never understood the lack of communication between those benefits.
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Good morning all,
it’s been a little while so just a little update.We have managed to sort all the ESA and CA offsetting out so we now have no debt or payment plans going forward. We hadn’t heard nothing from LCW from my partners application on the 9th November so gave them a ring and they have said it is still with back office seeing what specialist they need for her assessment so we are hoping to hear from them in the next 4-6 weeks.
We had a meeting with the NHS beginning of January as to see why I’m paying for private CBT and private psychologists and although still waiting for a date to meet their own psychologist the meeting ended with them believing she should be receiving secondary care on the NHS for recovery so hopefully we are not far away from that either.
once again thank you all for your help and advice0 -
Thank you for your update @mwesty. It sounds like things are improving which is really positive 0
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Good afternoon all,
it’s been a while but we are eventually getting somewhere and now have our LCW decision and my partner has been placed into long term secondary care on the NHS.
what I would like though is some advice, the result of the assessment is that my partner has been put into the LCWRA group which l believe is the higher group.
They have however only backdated for 2 months, £700
We obviously first submitted her sick note in April 2022 but due to UC not processing this properly it was only after citizens advice told us in November we was entitled to ESA AND LCW .
I have been awarded carers element in this time and after mandatory consideration was backdated till April 2022 and PIP was also backdated to this date. Should LCW not take this as our first date of sick note and start payment 3 months after that ?So UC agreed we had notified them correctly but not processed on time already should that not be the same for LCWRegards in advance
mark0 -
LCWRA has nothing to do with carers element or PIP.
What date exactly was the health condition first reported and was a fit note submitted within 7 days of that? (Backdated fit notes aren’t usually accepted) If you’re unsure of the dates you can look back on your journal. Also what date do you usually receive your money each month?0 -
Hi, the sickness was first taken in January but wasn’t diagnosed till April we submitted sick note 4/5/2022 and that is on our journal. We took it into job centre also.We get paid UC on the 5th of every month
mike0
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