Hi, my name is Beverley123! I was told I'd be paid in 3 days, but haven't received anything yet?

Beverley123
Beverley123 Community Member Posts: 1 Listener
edited January 2023 in PIP, DLA, ADP & AA
Hi DWP, you sent me a letter some 10 days ago saying i was awarded 25.00 and it would be paid in 3 days, I am disabled and receive PIP high amount of which i guess this is why you sent me this letter.
But at the moment i have received nothing ? can you you tell me if there is a problem.  many thanks and kind regards B 

Comments

  • Tori_Scope
    Tori_Scope Scope Posts: 12,471 Championing
    Welcome to the community @beverley123 :) Thank you for joining us!

    We're not the DWP, so won't be able to answer your question directly unfortunately. Here are the PIP helpline details, if you need them:
    Telephone: 0800 121 4433
    Textphone: 0800 121 4493
    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
    British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
    Monday to Friday, 9am to 5pm
    Find out about call charges
  • poppy123456
    poppy123456 Community Member Posts: 64,456 Championing
    This is the cold weather payment and has nothing to do with your PIP claim. As you're entitled to it then you must be claiming one of the qualifying benefits such as Income Related ESA, JSA, Income Support etc etc.
    Usually money is paid into your bank before you receive the letter. You will need to ring the department of the other benefit you're claiming and not PIP.

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