Disability Energy Support

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0ptimistic
0ptimistic Online Community Member Posts: 43 Listener
in Money and bills
Hello
I hope this is in the right part of the forum.
I have Asperger's and Borderline Personality disorder.
I looked at my water supplier's site and clicked on a link to SCOPE Disability Energy Support.
I see that email enquiries are no longer available due to high demand.
I phoned the 0808 801 0828 number and I understand the trained advisors are extremely busy, and a recorded message thanked me for holding and said the trained advisors know I am holding and will be with me as soon as possible.
I don't mean to complain, as I know you work really hard to help people, I was wondering if there is another way to contact a trained advisor, or, what the best time to phone is, as I have been on hold a very long time and would wait, but I want to get outside to help my mental health.

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    It will depend on how long the queue is. Hopefully someone will answer soon, if they haven't already.
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    Let us know how you get on @0ptimistic and I hope you're able to get outside too :)

    I find time outside is a real boost to my mental health as well!

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