Carer allowance

dannyUK76
dannyUK76 Online Community Member Posts: 105 Contributor
Good evening 
So 4th this month had my telephone review for my pip award got my carer allowance no problems but all of a sudden at 0314 in the morning my moneys not been paid would it just be stopped without notice I herd nothing from pip yet. 

Comments

  • calcotti
    calcotti Online Community Member Posts: 10,000 Championing
    The PIP decision can take up to 12 weeks from the assessment.
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    It's Saturday, which isn't a pay day DWP use. Some bank release payment on a Saturday. If you still haven't received it by Monday morning you will need to ring PIP. As you're waiting for a review decision, if you're refused then your PIP will end.

    Personal Independence Payment (PIP)

    Telephone: 0800 121 4433
    Textphone: 0800 121 4493
    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
    British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
    Monday to Friday, 9am to 5pm

  • dannyUK76
    dannyUK76 Online Community Member Posts: 105 Contributor
    It's the carer allowance that's not been paid always go in Saturday but nothing today. 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    If you don't receive it Monday then you will need to ring them.
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,535 Championing
    I'm sorry to hear what's happened @dannyUK76 that must be stressful. As it's the weekend, I'd also recommend waiting til Monday to give them a call, fingers crossed the money comes through between now and then :) 

    Sometimes I find if you use a mobile banking app, they can have maintenance at the weekends, which can slow down transactions. 
  • dannyUK76
    dannyUK76 Online Community Member Posts: 105 Contributor
    Update my pip went from enhanced on both to zero so my pip stopped totally heart broken I have the assessment recorded and will post on social media to prove the lies really don't think I'm strong enough to fight it again my depression is now low and not sleeping since Friday my fleeting thoughts rolling in my head it's not fair. 
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,535 Championing
    I'm so sorry to hear this @dannyUK76 this kind of news can be a real knockback. Do you have ongoing support for managing your mental health and wellbeing? 

    It might be worth checking in with your GP about how you're feeling, as this is difficult news to hear. You can also self-refer for additional talking therapy support if you need to. 

    Take a bit of time to process things, and if you do change your mind and still want to challenge the decision, which you have every right to do, Turn2Us has clear information on your next steps.

    If there's anything further we can do to support you, please ask.