Phone call to say visiting to deliver a letter

angelcakes
angelcakes Online Community Member Posts: 2 Listener
in Employment & Support Allowance (ESA)
So i got a phone call from a lady who didn’t really give any information other than they were from dwp and would be visiting on Wednesday. When i asked why she didn’t really elaborate when i said okay my heart is pounding sbe just said coming to deliver a letter then i can go about my day. 
I have been on ESA for years and never had someone come to my home, last time someone thouvht it would be nice to report me maliciously i had to attend the local job centre. 
Does anyone know why they would call to say they are coming with a letter? My anxiety is through the roof and had panic attacks since the call. 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    I've never known anyone from DWP hand deliver a letter before. If it was me then i'd be ringing ESA to ask what it's related to.
  • angelcakes
    angelcakes Online Community Member Posts: 2 Listener
    Thankyou for your reply Poppy.  I think i will call tomorrow. I have just never had this before. And she was pretty calm on the phone and said “i need to give you a letter then you can be on with your day” and she needs ID aswell. 

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