Hi, my name is gngus1! Had a compliance letter today

gngus1
gngus1 Online Community Member Posts: 2 Listener
edited June 2023 in Benefits and income
Hi I reviewed a compliance letter today, I’ve tried contacting the number of the person on the letter but no ans and just goes to ans phone I’ve never heard of the compliance team and after research on the net it states that its to do with fraud has anyone actually gone through a telephone call with this team and can you please advise what happened as I’m very worried to the point of being physically sick 
thank you in advance

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Sometimes they do these compliance checks at random and it doesn't mean you've done anything wrong.
  • gngus1
    gngus1 Online Community Member Posts: 2 Listener
    Thank you for your message i have left the compliance officer a message so lets hope he calls me back as the phone call is not till Monday and i know I’m going to be in a state by the time the call comes
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    They may not ring you back. You can keep trying to ring them but they're not always easy to contact.