Direct payments to pay for Carers

Kiwi
Kiwi Online Community Member Posts: 1 Listener
in Benefits and income
Hi, can I ask if anyone gets a Direct Payment from the Council Adult social services department that pays for their Carers or PA's Monthly.
I'm not on about the one off cost of living payment or any other one offs, I'm referring to the one that you get assessed for, then they pay every month.
It normally goes in my bank nearest to 1st of month but mine hasn't been paid in today.
Has anyone else's NOT been paid today? 
I've had this payment for many years, so its not a new claim or admin error,
Ive had No email, No notification, No letter from Adult services or council finance team, No communication whatsoever.
I'm hoping its a general issue with the system and not they just stopped my DP with no explanation, I have 2 upset Carers I cannot pay today as always pay 1st of month, its their wages.
I'm in Wiltshire, has anyone had the same issue either today or in the past, and what was the outcome or reason for it.
Thankyou

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Payments only usually go into your bank on Saturday if your bank release the funds early. Payment day would be a Monday.

    We can only guess what the problem is and you will need to contact your local Authority on Monday morning when they open.


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