Complaint re errors and no reasonable adjustments
Hello I'm a newbie, recently registered. I wanted to ask for anyones advice, knowledge or opinions
I have several disabilities. I'll try my best not to be long winded the main ones are a chronic blood disorder, ADHD and I suffer with anxiety & panic attacks
I was in receipt of ESA back in 2016 which was changed to UC.
I was signed off by my gp as unfit for work but was treated by the Jobcentre WC as a jobseeker. I was told there was no record of sick certs
I sent them by post to the JC, to the dwp and physically brought them to the JC where I saw them scanned
I was intimidated into attending JC apts when most times I was too unwell too
I had so many sanctions. The worst was 91 days with zero money.
I asked for a medical assessment was told wait for a letter and never got one
It took months to get a telephone interview and home visit
I moved borough and the correct process was done and I had a cap for work as
The backdated payments from 2019 to 2021 which I think shows the mistake they made
I lodged a complaint in 2019
This month 4 years later ice responded. Length of time past means they haven't got my records and can't respond to issues I raised
I have suffered mental and physical distress as well as financial and have evidence of this
I now have to contact my mp to go to the ombudsman stage
I've dealt with this on my own
Should I contact a solicitor. A no win no fee or is there an organisation that can help
Comments
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Hello @messym
I'm so sorry you have had to go through all that. I'm glad to hear you are reaching out to your MP, I hope they can be a great support to you.
The only organisation I know of that could help is Citizen's Advice. They have a law and courts tab, some of the information pages may be helpful to read. They may be able to advise about a solicitor too, if that is the route you'd need to go down.
Please keep us updated
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