Duel fuel bills post 1/7/23.

2oldcodgers
2oldcodgers Posts: 739 Connected
edited July 2023 in Money and bills
Well yesterday I received a letter from my fuel provider telling me that as from the 1st July my estimated bills for the year will be just over £500 a year cheaper!
Brilliant I thought only to read on in telling me that my current DD will not be changed!
They point out that by paying more now in the summer I will not be in debt during the winter.
No idea how they come up with this c**p as my current credit balance is currently running at approx £600 and increasing each month by up to £250 a month.. 
Seems that we are back on with what happened last winter when the bills were high yet with what I was paying on my DD then not only covered the winter bills but the credit balance kept on going up. By the start of spring this year the credit was approx £1000!!
Does anybody know how they work all of this out? I don't mind paying for what we owe but we seem to be in a never ending cycle of providing funds for the fuel company to spend as they wish.

Comments

  • paddyman03
    paddyman03 Online Community Member Posts: 10 Listener
    What is the size of your property please my friend and who is your energy company and how much before were your monthly bills
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    I can understand your frustration @2oldcodgers, usually most energy companies can be contacted about a refund of built up credit at any time, is this something you've explored?
  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    https://blog.moneysavingexpert.com/2023/3/martin-lewis--energy-bill-credit---how-much-is-too-much--stop

    Work out what you should pay and then request your monthly payment is set appropriately and also request a return of some of the credit.

  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    Have you managed to speak to your energy provider yet @2oldcodgers? Hopefully they'll be able to help :)
  • Tbarber47
    Tbarber47 Online Community Member Posts: 70 Contributor
    Is there any help you can get to clear a big debt with British gaz as  my daught has a debt and stuggling 
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    edited July 2023
    Hello @Tbarber47 I'm sorry to hear this, British Gas has an Energy Support Fund may be able to help your daughter.

    You might also like to read Scope's information on getting help from your energy supplier with bills, or you can contact Disability Energy Support who offer more specialised advice and information.

    How is your daughter doing with managing things at the moment?
  • Tbarber47
    Tbarber47 Online Community Member Posts: 70 Contributor
    Shes fine just worried about her bill
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    That's understandable @Tbarber47 it can be a big stress! Reaching out for help is a positive step to help manage it though :)
  • 2oldcodgers
    2oldcodgers Posts: 739 Connected
    Alex_Scope said:
    Have you managed to speak to your energy provider yet @2oldcodgers? Hopefully they'll be able to help :)
    Yes and they tell me that they intend to rely on the letter they sent me telling me that whilst the bill will come down it will not be reflected by a reduction of the current DD. 
    From the level of my current DD's and the estimated usage for next winter I am looking at a credit balance in April 24 of at least £485 and that is ignoring the annual heating allowances that we get so the credit will be even greater. This is the same scenario as last winter where my DD each month between Sept 22 and April was greater than the fuel costs.
    I asked them this morning if they could reduce it by £40 a month which would still mean that all future bills are covered. They said no citing that it would be in my interest to always have a minimum credit balance of around 20% of my annual fuel costs.

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