Esa Review Telephone Call Out Of Blue

misstracey
misstracey Online Community Member Posts: 92 Empowering
in Employment and Support Allowance (ESA)
Hi i am in a esa  support group been in it a few years before lockdown. Just had a telephone call from dwp out of the blue about my esa. I started to panic ive thought ive had no letters or nothing he said nothing to worry about its about your esa .He asked me a few questions on the phone for less than 10 mins and said ok thats seems to be all ok just reviewing your esa everything is fine your benefits will still be the same we will speak to you in a few years time and said goodbye. I was in panic mode i thought they would send a letter out first caught me off guard any one else had this.After i had calmed down i thought at least thats done now very scary out of the blue.

Comments

  • Smarties
    Smarties Online Community Member Posts: 29 Listener
    Hi if you don’t mind me asking what questions did they ask you? Thank you 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing
    If they ring just to ask a few questions they don’t usually send out appointment letters. 

    Did you receive an ESA50 form at any point recently?
  • misstracey
    misstracey Online Community Member Posts: 92 Empowering
    they went through security checks asked how i was what medication i was still on and what for also how my daughter ie carer does for me  how am i managing at the moment Danny123
  • Jimm_Alumni
    Jimm_Alumni Scope alumni Posts: 5,713 Championing
    You could always call them up to make sure everything is correct. I am not sure if it's something they will consider, but perhaps request a warning text in future? You would think if they can text about assessments they can also text about reviews/checkups.

Categories