Universal credit

Carebear42
Carebear42 Online Community Member Posts: 2 Listener
in Universal Credit (UC)
Hello All it’s a long story if anyone could help me I’ve been on tax credits for many yrs but switched last oct to universal credit I get pip higher mobility and the lower daily living… with universal credit I’ve had to have a health assessment which from oct it took till April 2023 to have my phone call. I’ve now been waiting 5 mths is anyone else waiting 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    That does seem rather a long time to be waiting for a decision after you've had the assessment. Timescales are usually up to about 12 weeks once the assessment report is returned.

    Put a message onto your journal and tell them you had your assessment on X date but haven't yet received the decision. Ask if your work coach can chase it up for you.
  • Carebear42
    Carebear42 Online Community Member Posts: 2 Listener
    Thank you poppy my work coach told me to chase it up and I even rang today but they said it can take 3 to 6 mths but I’ve never heard of anyone waiting this long… if it comes back I don’t need to look for a job would I be entitled to a back payment 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    3-6 months for carers element? It should only take a few weeks at the most. Sometimes a decision is made very quickly.

    For carers element they may only backdated it if you told them you had caring duties but you can ask them.

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