Hi, my name is chima26! I called the pip helpline today

chima26
chima26 Community Member Posts: 2 Listener
edited October 2023 in PIP, DLA, ADP & AA
Hi I'm new to this sorry, I called the pip helpline today and they said my claim is now with the decision maker, and I've asked for a copy of my report, has anyone else rang them and been told its with the decision maker and if so how long did you wait after they told you that, thanks in advance 

Comments

  • poppy123456
    poppy123456 Community Member Posts: 64,456 Championing
    Once the report is returned to DWP it is normal to send your file to a decision maker. It will then be put onto a pile of others waiting to be looked at. "With the decision maker" doesn't mean it's being looked at, at that moment.

    Please also be aware that the assessment report isn't the decision. It's a recommendation only. Whilst they mostly go with the report, it has been known for them to go against it.

    A decision can take up to 12 weeks after the report was returned.


  • chima26
    chima26 Community Member Posts: 2 Listener
    @poppy123456 thankyou just an update I have back pay in my account pending for tomorrow but I haven't had a decision letter or text does anyone know what this means I'm sorry to keep on 
  • Albus_Alumni
    Albus_Alumni Scope alumni Posts: 11,423 Championing
    Heya @chima26 and firstly welcome to the community! 

    Often letters from the DWP can take a while to arrive, so it's fairly common to see the money in your account before the letter arrives.  

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