Hi, my name is mouse2015! I've been trying to call PIP

mouse2015
mouse2015 Community Member Posts: 4 Listener
edited February 2024 in PIP, DLA, ADP & AA
I've been trying to call pip for 5 days...cuts off every time after around 14. 15 minutes.?.. help.!

Comments

  • poppy123456
    poppy123456 Community Member Posts: 64,375 Championing
    They ringing as soon as they open at 9am. I rang them last week and got through in about 15 minutes. 
  • mouse2015
    mouse2015 Community Member Posts: 4 Listener
    Thanks for the reply... since Wednesday I've tried.. take's you all through security every time.. and exactly after 15 minutes approx.....cuts off..!
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,848 Championing
    Hello @mouse2015

    Welcome to the community! :) 

    I am so sorry to hear you have been having trouble. It sounds so frustrating! Hopefully calling straight on 9am will work! 
  • mouse2015
    mouse2015 Community Member Posts: 4 Listener
    Good afternoon.. not really...but the most obvious sign something isn't right is that its always cutting out on 14 or 15 minutes.... after all the security pass information 
  • poppy123456
    poppy123456 Community Member Posts: 64,375 Championing
    That did happen to me once when trying to ring them last week. I did give up that time as it was after 11am. Decided to try again the following morning at 9am and got through no problem. All you can do really is keep trying. 
  • mouse2015
    mouse2015 Community Member Posts: 4 Listener
    Cheers poppy x

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