Citizens Advice concerned me.
Liam9529
Online Community Member Posts: 36 Connected
So, I went to CAB yesterday to get pip forms filled out and I think he messed it up. He didn't list when I was diagnosed. He ignored what I told him and just kept putting "due to my mental health issues and disorders I struggle with X and Y" on most questions. And didn't really list any examples, he claimed to be a social worker. But I'm not sure. I sent the form in. It wasn't until I got home that It hit me. Am I screwed?
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Comments
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No not really. Try not to worry too much. Chances are you will get a phone assessment so you can explain more when that happens and worse case you can apply for mandatory reconsideration as the next stage if rejected.0
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No, it doesn’t mean you will now be refused. You can also send in more evidence to support your claim so you can give those real world examples.1
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Certain things don't seem right though guys, For example he wrote:
"I very much need help with this due to my disorders and mental health issues, Without the help, I would struggle to commucate effectively and safely" For talkling, listening and understanding.
He then wrote "I am unable to manage this succssfully due to my mental health and disorders, therefore It is completely managed for me by my family."
"Again, Reading complex info is very diffucilt due to my disorders and mental health issues"
is it me or is this so vague?
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Hi @Liam9529 please try not to worry too much, if you feel it was too vague, you can write your own account and send that in as additional evidence.0
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Thank you, I do have a notebook full of examples. I'm guessing I can use them when I get the assessment? I hope so anyway. I don't think its TOO vague as such but I was under the impression you write a ton in those boxes. I hope I haven't been hindered by him.Albus_Scope said:Hi @Liam9529 please try not to worry too much, if you feel it was too vague, you can write your own account and send that in as additional evidence.
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@Liam9529 You can use those examples when you have your assessment. When I had my forms for Universal Credit. I wrote sentences similar to how you have described the Citizen's Advice worker has for your PIP forms. I expanded more when having my assessment. I know this can be such a stressful process to go through, please try not to worry. And please, keep us updated on the outcome! Keeping everything crossed it goes quick for you!
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Thank you Hannah, I will! I just thought it was vague but hearing you say that has reassured me.
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You could have included more information before you posted the form. Or you can do as I advised here.
I wouldn’t wait for the assessment, I would send the information ASAP. The more information they have the less chance of you needing an assessment.poppy123456 said:You can also send in more evidence to support your claim so you can give those real world examples.1 -
So how do I send it? I've forgotten. My mind is so overloaded.
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You can send it to PIP through the post if you kept the address where you sent your form. If you didn't then you'll need to ring them to ask what the address is because all areas are different I believe.0
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Do I send in my notes or do I send in evidence? All this is so overwhelming.poppy123456 said:You can send it to PIP through the post if you kept the address where you sent your form. If you didn't then you'll need to ring them to ask what the address is because all areas are different I believe.
When I offered the evidence for the form, the CAB rep said to leave it out...0 -
I have no idea why you were advised to leave out evidence, especially if it's relevant to how your conditions affect you.0
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I had a full envelope full of evidence, from high school etc showing my autism. He said "We'll just leave it out." And now I'm full blown panic mode. I'm gonna go to the library tomorrow and photocopy it, Hoping they'll accept it.poppy123456 said:I have no idea why you were advised to leave out evidence, especially if it's relevant to how your conditions affect you.
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There will be absolutely no reason for them not to accept any evidence you send. Please make sure you put your name and NI number on everything you send.0
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I agree with both Albus & poppy to send in your own extra evidence asap. & not to wait until any assessment. Unfortunately Citizens Advice were being far too general, & weren't giving those real life detailed examples that show exactly how you personally are affected.It's good that you've kept a notebook full of examples. If you could give a couple of examples for each descriptor you have difficulty with detailing for example, when did it happen, where, what exactly happened, did anyone see this, & were there any consequences to attempting/doing an activity?
Say if you can do each applicable activity 'reliably,' i.e. safely, to an acceptable standard, repeat as often as one would reasonably expect, or if it takes you much longer than someone without a disability. Say where you might need support or prompting too.
If you can't find the address, then ring the PIP enquiry line on 0800 121 4433 to find out the address you need to send your evidence to. It's best to ring first thing in the morning at 9 am.
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I put down things for washing and bathing but because he didn't classify it as mental he ticked no. I can't send that in I assumechiarieds said:I agree with both Albus & poppy to send in your own extra evidence asap. & not to wait until any assessment. Unfortunately Citizens Advice were being far too general, & weren't giving those real life detailed examples that show exactly how you personally are affected.It's good that you've kept a notebook full of examples. If you could give a couple of examples for each descriptor you have difficulty with detailing for example, when did it happen, where, what exactly happened, did anyone see this, & were there any consequences to attempting/doing an activity?Say if you can do each applicable activity 'reliably,' i.e. safely, to an acceptable standard, repeat as often as one would reasonably expect, or if it takes you much longer than someone without a disability. Say where you might need support or prompting too.
If you can't find the address, then ring the PIP enquiry line on 0800 121 4433 to find out the address you need to send your evidence to. It's best to ring first thing in the morning at 9 am.
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That's appalling!! Having mental health issues doesn't mean it's not possible to score points in that activity. People with mental health may need prompting to wash/bath because they may feel like they just can't be bothered. They may go days without washing and not realise because that's the last thing on their mind.Liam9529 said:
I put down things for washing and bathing but because he didn't classify it as mental he ticked no. I can't send that in I assumechiarieds said:I agree with both Albus & poppy to send in your own extra evidence asap. & not to wait until any assessment. Unfortunately Citizens Advice were being far too general, & weren't giving those real life detailed examples that show exactly how you personally are affected.It's good that you've kept a notebook full of examples. If you could give a couple of examples for each descriptor you have difficulty with detailing for example, when did it happen, where, what exactly happened, did anyone see this, & were there any consequences to attempting/doing an activity?Say if you can do each applicable activity 'reliably,' i.e. safely, to an acceptable standard, repeat as often as one would reasonably expect, or if it takes you much longer than someone without a disability. Say where you might need support or prompting too.
If you can't find the address, then ring the PIP enquiry line on 0800 121 4433 to find out the address you need to send your evidence to. It's best to ring first thing in the morning at 9 am.
My daughter has Autism and a learning disability and needs prompting for this activity. She's often gone into the shower and turned it on without checking the temperature first and burnt herself. Before she goes in I will always check. The same with a bath when we had one. I would always run it for her to make sure the temperature was correct first.
It's never too late to send more information and that includes for this descriptor and any other descriptor you feel that not enough of information was given.
I agree with chairieds that often members post here saying they were unhappy with the way Citizens advice filled out their form. I've also known them to give incorrect information for benefits advice too.0 -
I spent an hour last night rewriting everything out into a bigger page to send in. Do I send the pages in after photocopying them?0
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Yes you can send extra evidence at any time.Liam9529 said:I spent an hour last night rewriting everything out into a bigger page to send in. Do I send the pages in after photocopying them?0 -
Okay, Posted them. Just as I did, they texted me, I think I'm on their system now. Hopefully I don't need an assessment, but I'll prepare for one just incase. Just hate that I repeated myself over and over, and my handwriting is awful.
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