DWP mess me around

zane
zane Online Community Member Posts: 196 Contributor
in Benefits and income
Hi i rang dwp today to see got my bank statements since took them in Thursday  they still have not got them they said send message to benfits people before they send to them dwp . They said ring me 3 working days my partner have tell me to remember  what said because of my disability. Said benfits people ring me 3 working days if get them . They said want send a letter my address that I’m confused. My partner cut some bills like streaming because I could repair for the worst if axe my benefit. I just don’t want live anymore.

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Did you send them by post? If you did then it can take up to a couple of weeks for them to receive it. 
  • zane
    zane Online Community Member Posts: 196 Contributor
    poppy123456 said:
    Did you send them by post? If you did then it can take up to a couple of weeks for them to receive it. 
    Me and my support worker send them to job centre by hand dwp mess me around they said won’t get it until send to benfits people why just send them by email be lot better 
  • zane
    zane Online Community Member Posts: 196 Contributor
    Said also I rang there are a service centre  I rang right number it’s not fair I get stress out last 4 or 3 weeks if cancel my benefits got nothing and will just end of life 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    You didn't have more than £16,000 so your ESA won't be cancelled. 
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    @zane I see Poppy has been able to advise. Can I ask, have you reached out to speak to someone? I think SHOUT could be really helpful for how you are feeling at the moment <3 
  • zane
    zane Online Community Member Posts: 196 Contributor
    poppy123456 said:
    You didn't have more than £16,000 so your ESA won't be cancelled. 
    Dwp don’t have bank statements they mess me around 
  • zane
    zane Online Community Member Posts: 196 Contributor
    Hannah_Scope said:
    @zane I see Poppy has been able to advise. Can I ask, have you reached out to speak to someone? I think SHOUT could be really helpful for how you are feeling at the moment <3 
    Dwp mess me around I send them bank statements they where asking do want letters send to my address feel like they sending bank’s statements back and said  benfits will ring me when have bank statements but said this just service not benefit people so dwp mess me around I’m going go shout but it’s not going so nothing to my health I got until 21 match them look at my bank statements because they say stop on 21st match. I only rang to see if they got them but don’t have them .  He said I send them on 29th Feb I told them send them last Thursday to job centre . Non of them doing their job I’m suffering from memory loss because of my disability my partner had tell me what been said or what I say . 
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    Can I ask, have you ever thought of advocacy? I can see how much this has taken a toll on you and your partner. Mind have a great information page on it; What is advocacy? - Mind

    They talk about...
    What does an advocate do?
    The role of an advocate depends on your situation and the support you want. But they are there to support your choices.
    An advocate can:
    • listen to your views and concerns
    • help you explore your options and rights (without pressuring you)
    • provide information to help you make informed decisions
    • help you contact relevant people, or contact them on your behalf
    • accompany you and support you in meetings or appointments.
    An advocate will not:
    • give you their personal opinion
    • solve problems and make decisions for you
    • make judgements about you.
    The support of an advocate is often particularly useful in meetings when you might not feel confident in expressing yourself. They can:
    • support you to ask all the questions you want to ask
    • make sure all the points you want covered are included in the meeting
    • explain your options to you without giving their opinion
    • help keep you safe during the meeting – for example, if you find the meeting upsetting, your advocate can ask for a break until you feel able to continue.
    I think it could really help you with the stress, anxiety and upset caused by what's going on. 
  • zane
    zane Online Community Member Posts: 196 Contributor
    Hannah_Scope said:
    Can I ask, have you ever thought of advocacy? I can see how much this has taken a toll on you and your partner. Mind have a great information page on it; What is advocacy? - Mind

    They talk about...
    What does an advocate do?
    The role of an advocate depends on your situation and the support you want. But they are there to support your choices.
    An advocate can:
    • listen to your views and concerns
    • help you explore your options and rights (without pressuring you)
    • provide information to help you make informed decisions
    • help you contact relevant people, or contact them on your behalf
    • accompany you and support you in meetings or appointments.
    An advocate will not:
    • give you their personal opinion
    • solve problems and make decisions for you
    • make judgements about you.
    The support of an advocate is often particularly useful in meetings when you might not feel confident in expressing yourself. They can:
    • support you to ask all the questions you want to ask
    • make sure all the points you want covered are included in the meeting
    • explain your options to you without giving their opinion
    • help keep you safe during the meeting – for example, if you find the meeting upsetting, your advocate can ask for a break until you feel able to continue.
    I think it could really help you with the stress, anxiety and upset caused by what's going on. 
    I don’t understand what this is no one understand me when I was on the phone and made keep making mistakes 

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