Motability question

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leighannC
leighannC Online Community Member Posts: 6 Listener
in PIP, DLA, ADP and AA
Hi everyone, I’m new here and have a question regarding the Vauxhall Mokka on Motability. I went and ordered my car on March 2nd, the dealer had previously over the phone  mentioned there were 8 on the  way to the country, he would check colours, as I need no adaptions.  So when I ordered they had one in black en route. He then told me a couple of days later that it was in the country and waiting to be assigned to a transporter. I looked through the online Motability details and the form I’m to sign says my first payment comes out on April 3rd so I questioned him about this as 1, what if I don’t have the car by then? And 2, it’s not even my payment date for PIP, he said it’s because I have a provisional delivery date of March 31st. Does all of this sound right? Surely if it is in the country it won’t take 4 weeks to be loaded onto a transporter? Also, the dealer couldn’t tell me a reg number, as apparently they don’t find that out until it’s assigned to a transporter

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