Hi, my name is Phoebe07! Cant make telephone assessment, what should I tell them.?

Phoebe07
Phoebe07 Online Community Member Posts: 1 Listener
edited April 2024 in Benefits and income
Just received a message to say my assessment is telephone call 29th this month. My aunt and uncle have paid for me to go their sons wedding i won't be here on 29th  what should I tell them.

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    If you haven’t already cancelled an assessment you can ring them and cancel it. They will either give you another appointment date there and then or you will need to wait for another appointment to become available. 

    If you’ve already cancelled an assessment then you won’t be able to cancel it.
  • Albus_Scope
    Albus_Scope Posts: 10,798 Scope Online Community Coordinator
    Hey @Phoebe07 and welcome to the community. :)

    As Poppy has said, if you've not cancelled before, you can call to arrange a new date, but if you've had to cancel previously, they'll expect you to keep the changed appointment date. 

    Hope you manage to make it to the wedding and have a fab time. :) 
  • WhatThe
    WhatThe Online Community Member, Scope Member Posts: 4,472 Championing

    Hi Phoebe, be sure to tell them if you will be unavailable immediately after the wedding too!

    When I had to cancel an appointment due to my father's funeral (far away), I was offered 9.30 the morning after..
    I didn't it accept of course but there were unlimited cancellations back then. 


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