Been called into job centre

hallac
hallac Online Community Member Posts: 22 Contributor
in Benefits and income
Hi,

my friend has recently uploaded a fit note on her universal credit account because they have had to stop caring for a family member due to ill health.

once they uploaded the fit note they received a message from universal credit saying they need to go into the job centre for a meeting.

is this normal and why would they ask for this? They have asked them to go into the job centre even though they are suffering from severe anxiety.

thanks.

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Yes it's normal because they are no longer a carer they will be treated as a job seeker until a decision is made on their WCA. They can ask for a telephone appointment if they are unable to attend in person because of their health conditions. 

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