Decision made, No text or No next payment on automated line bad news?

Achyshakeypains
Achyshakeypains Online Community Member Posts: 39 Connected
in PIP, DLA, ADP and AA

So I had my assessment 4 weeks ago got report recomened enchanced living and Mobilty, score 12 points in both, Just rang up for update a decision has been made yesterday and a letter will be sent out to me, she couldnt say either way, but I didnt get a text this morning and theres nothing on automated phone line, so I Guess its been rejected and MR. is there next step I just wanna cry I knew they would do this ! I have had every update via text so far so not getting this text just proves I didnt get it.

Comments

  • honeyhoney
    honeyhoney Online Community Member Posts: 145 Empowering

    … if the decision was made yesterday, the automated line won't tell you anything, it's just too early (this was in my case), try again on Monday or Tuesday :)

  • Achyshakeypains
    Achyshakeypains Online Community Member Posts: 39 Connected
    https://forum.scope.org.uk/discussion/comment/870512#Comment_870512

    Thank you, How about the text thou as i have had every other text so far, and I got told you get the award text the day after a decision has been made.

    Thanks for your reply !

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    Not everyone receives a text. I know you received other texts but that doesn’t mean anything. The automated payment line often gives incorrect information too and I agree that it may not have been updated yet.
    It’s also possible that they couldn’t see what the decision was because it takes up to 24 hours for the system to update.

    It’s very rare for them to go against the report but I have seen it happen here.

  • Achyshakeypains
    Achyshakeypains Online Community Member Posts: 39 Connected
    https://forum.scope.org.uk/discussion/comment/870520#Comment_870520

    Thanks Poppy I guess its just a waiting game now for the letter, Is they have gone agaisnt it will it state the reasons why on the letter it didnt follow the report, if not would I be able to get a reason why before I do MD

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