Taking Meta to Court (aka Facebook)

Millay
Millay Online Community Member Posts: 3 Listener
in Everyday life

In the last couple of weeks Meta (facebook) have banned me from my facebook account, it has over 14 years of data on it that II have l ost access to. One of my primary uses was for finding people who would accompany me on outings hospital appointments etc as I struggle on my own.

Apparently a Instagram account linked to my Facebook account this Instagram broke some rules, The only way to appeal this decision is to log into the Instagram account and appeal through there. Obviously the account is not mine so i cannot. I paid money to get meta verified on my real Instagram acocunt and they just told me to start a new facebook account. That is pointless to me I will never reacl all the contacts I had on there or the groups i was part of.

Is this something I can take to the small claims court? Id prefer my account re-instated than money…

Has anyone done anything similar any advice greatly appreciated.

Comments

  • kreacher
    kreacher Online Community Member Posts: 336 Empowering

    get in contact with rip of britain, they generally help people

  • [Deleted User]
    [Deleted User] Posts: 0 Empowering
    The user and all related content has been deleted.
  • 66Mustang
    66Mustang Online Community Member Posts: 15,319 Championing

    I think the above is right, private websites can usually ban you for any reason they want, it doesn't have to be for what sounds like a justified reason, and they don't even have to justify it in the first place. A good example is gambling websites banning people simply because they win too much and it's not profitable having them as a customer

    I don't really know how social media sites work but in what way was the account linked to yours? Presumably this link needed some sort of consent on your part, or was it malicious on their part??

  • Jimm_Alumni
    Jimm_Alumni Scope alumni Posts: 5,713 Championing

    Most companies have it within their terms and conditions that you can be removed for any reason. I am not a lawyer but I think it is very unlikely you can take them to court.

    You can however make a Subject Access Request to obtain all the data they have on you if that is something you would like. You can read more about them here: https://www.which.co.uk/consumer-rights/advice/how-do-i-make-a-subject-access-request-sar-a6axO2u2RKof

  • aliceinw2007
    aliceinw2007 Online Community Member Posts: 1 Listener

    I had exactly the same thing happened to me and just submitted a complaint to ICO. Maybe you can try it as well.

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