LBBD Council

@Thunderbird

We all understand your frustration, it is very clear to all of us and folk just want to help you the best they can.

1 - Apart from state pension what other benefits exactly are you both claiming? 

2- Are either of you receiving any other pensions?  (apart from state pension)

3 - Do either of you have any savings/capital? do you own any properties that you don’t live in?

For each of those 3 questions above just answer exactly what is being asked, so for example, to question 1 put = none or the actual benefits you and your wife receive. You do need to put in the actual amounts and not just …… Don't be tempted to explain all about the council again, your answer will just end up lost in the middle of it. You also need to tell Poppy if you have any savings and how much if you do have any.

No one likes disclosing financial information but if you want help it is the only way Poppy can help. A while ago I had to disclose mine as I become eligible for state pension next month and I wanted to see if I could claim pension credit.

The above is just a way that might help Poppy try and see where things might have gone wrong. I hope you don't mind my input, it would be a real shame if you let this opportunity to get some free help bypass you. Anyway it is your choice but do think about it and just try the above if you feel you can.

Hoping you get somewhere with all this, wishing you and your wife the best of luck x

@mrsBB thank you but I'm afraid I will not be able to give any advice here. I'd advise Thunderbird to get some expert advice from an agency near them.

https://advicelocal.uk/welfare-benefits

I haven't been abrupt and I'm sorry you think that. There were some comments on the other thread where I tried to help you that accused me of being abrupt when I wasn't.

For this reason I've decided that I'm unable to try to help you further. I've never once said that I don't believe you and I don't believe anyone else has either.