Where can I post about health hospital appointments issue please?

My situation is as follows. Since around 2020/1 I have been finding it difficult to get follow-up outpatient appointments in a hospital department. Physical health. When they say we'll see you again in … I do not get the appointments. By the time I do get an appointment it has been 12 months later, 6 months later, 4 months later. Meanwhile my condition is worsened and I may need an operation to deal with it, because of the delays. Had it been dealt with earlier, I would not be in this situation where I may need an operation.

I was last seen towards end Aug 2024, told me would be sent an appointment for 2 weeks time, beginning of Sept 2024. Said then will treat me and then refer me to have a CT scan to see if going to need an operation.

I told the medical person, about issues with appointments, the last time, let alone times before. He said leave it with me, you will get appointment. I trusted him, but I was sceptical. I was right, I still did not get the appointment. Which has left be very worried depressed etc. conditions I suffer from plus OCD, panic attacks. and Autism. Asperger's traits.

I contacted the hospital, told to email here and there, I did all that. One response said I was not sue to be seen when I said I was beginning of sep 2024. But I was that's what I was told, I have a voice recording, plus meanwhile (late: can see by the envelope frank, different date to the latter) received copy of the notes when I was last seen, and clearly reads to be seen again in 2 weeks. emailed hospital about this, but they ignored me did not write back.

As I stated emailed other departments that department told me to email within the hospital. But still no joy, no response. Contacted PALS, they not interested, told me to email yet other email addresses. I'm doing their work. Did what they told me, still no reply. Called PALS again, told me to forward to them all of the emails I had sent, did that. But on the phone she said might get a reply, was not sure, said was busy etc etc.

I also contacted the other organisation about complaining but they said was busy was a waiting list.

tried to see my gp but could not get an appointment, waited in practice 3 hours said i would be seen, then told me i would not be seen. tried to email practice to complain, still no appointment. and kept being told it is for me to chase the hospital. i am disabled and distressed, practice ignoring me too.

So I've run out of options. My condition the longer it is left the higher the chances it could kill me. They know this too. So in a way they are exposing me to death by their negligence and it appears to be deliberate.

So I have done all I can to try to be seen when they say I should be seen. And I can't get the appointment. The last time I should have been seen again in 1 month turned into 4 months, for this same condition, medical situation.

I contacted a lawyer but they said wait for the result of the scan. That's all they can do. But I just wait to be treated on time, and they promised me I would be seen on time and they misled me.

Does anyone have any suggestions please?

sorry to learn of it. if you don't mind me asking, what it a body condition or mental one you went about trying to get appointment?

I will follow up with complaints in time. But it's the practice staff that block me from obtaining appointments. I filled in an online consultation and sent it, they claim they did not receive it, I sent emails they say takes 3 business days to deal with, and 10 days goes past and no reply, i go to the practice they stay i can wait then i will be seen, as i wrote i wait 3 hours, then ask when I will be seen, and they then tell me I'm not on their system down to see anyone! I try to complain to the hospital about not receiving appointment, PALS tell me to email them all the emails I have already sent, as if they do not believe me, but they can find out that I sent the emails without me having to forward to them the emails I sent. But still after forwarding emails I still did not hear from them. She said on phone to email best rather than complain, I got the impression that she did not want to take my complaint, and she even said when i forward the emails not to mention her name! So I can't get to see a GO, I email the hospital all the departments, still no reply - no appointment, still not been seen, and not had the CT scan. It's clearly discrimination too on grounds of disability and possibly race. It's a horrible situation and I pretty sure if people knew what was really going on they should be shocked. The people working in the gp practice and hospital see names and book in the people who they want to, people of the same race as them. That's what I think is going on, and I have first hand experience of this at my gp practice, when I was waiting 3 hours, people was coming in and getting appointments, they had the same race as the reception staff. I telephoned the Equality Advice Support Service and explained all the details, much of which I'm not including here, and was told it is direct discrimination. So I'm forming a letter to complain and intend to take the matter to court re my gp. denying access to gp also is a serious matter. My medication run out for another issue that just came on and I did email the practice about this, I got the medication via the A&E, the practice said they would deal with it, days have gone by, the medication run out over 1 week ago and I am suffering as a result, they did not deal with it, why not, because they are discriminating and victimising, because I did let them know that I would be writing a letter of complaint regarding discrimination. Therefore much more serious now. The legal fees it will cost their side will be immense.

My GP receptionists are most (at the the ones I've dealt with) of the same cultural background (and from the same country: or their parents are from) and of the (I believe) the same religion. It's the same with the medical secretary, and the practice manager.

I am not of that religion, cultural background or from the country they are from and/or their parents are from. And they know this.

This is why I receive worse treatment. This is why if I was like them I would not be going through what I am now.

It's the same in hospitals. Because there are simply too many many in the UK, moreover big cities, the staff who book appointments prioritize their own kind over other people. This is what is really going on. People sit back and think they are not being seen because there is a big waiting list on the NHS. Yes there is, but in big cities what they don't realise is that they are being discriminated against because of their race.