Help

sam7399
sam7399 Online Community Member Posts: 33 Connected
in Universal Credit (UC)

so I have been a Victim of “Bogus fraud “ action fraud , HMRC , and UC have been notified , and UC left this message on my journal- as I don’t them I don’t owe £84 and won’t be paying it !!!!


have asked for an update. The earnings team have confirmed that they have identified an earnings mismatch and are now in the process of making the relevant adjustments. You will be contacted once this is complete.


what does that mean everyone above ? Any help would be much appreciated!


sam

Comments

  • sam7399
    sam7399 Online Community Member Posts: 33 Connected

    @poppy123456 help please

  • Jimm_Alumni
    Jimm_Alumni Scope alumni Posts: 5,713 Championing

    Hey @sam7399, I just first wanted to say that Poppy is just a regular community member. While she is of course very knowledgeable about the benefits system the time she spends on the community here she does so in her free time.

    Can I ask if you're receiving any help from your bank account at all and if you now have everything secure? Just want to make sure your details and finances are definitely safe and secure and you are getting help in that regard!

    About your question, it sounds like they need to take time to calculate from their end the final value, now that they know there was an issue. I would give you a timescale if I knew one but unfortunately I don't come across this often.

  • sam7399
    sam7399 Online Community Member Posts: 33 Connected

    @Jimm_Scope they said they are sorting it for me. So I’m happy!! As I was worried as I don’t work and haven’t received any money from a company. So I’m chuffed !!!

  • sam7399
    sam7399 Online Community Member Posts: 33 Connected

    @poppy123456 they are sorting it for me. So I am happy!

  • Jimm_Alumni
    Jimm_Alumni Scope alumni Posts: 5,713 Championing

    Glad to hear that @sam7399 😁

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