Hi, my name is Rexruss! haven't received cold weather payment, who do I phone?

Rexruss
Rexruss Online Community Member Posts: 7 Listener
edited January 20 in Universal Credit (UC)

Hello. I am on universal credit and haven't received cold weather payment

Comments

  • Rexruss
    Rexruss Online Community Member Posts: 7 Listener

    Who do i phone

  • Kimi87
    Kimi87 Online Community Member Posts: 5,358 Championing

    Has one been triggered in your area?

    https://coldweatherpayments.dwp.gov.uk/

    They are paid automatically, a notification should be added to your Journal when one has been triggered for your area, then the payment follows within a couple of weeks.

  • Rexruss
    Rexruss Online Community Member Posts: 7 Listener

    ununiversal credit can't tell me any different could be any time surely if it comes to nearly March and not received it by then what happens then

  • Kimi87
    Kimi87 Online Community Member Posts: 5,358 Championing

    These £25 payments are only paid when a period of very cold weather happens

    You’ll get a payment if the average temperature in your area is recorded as, or forecast to be, zero degrees celsius or below over 7 consecutive days.

    You’ll get £25 for each 7 day period of very cold weather between 1 November 2024 and 31 March 2025.

    If you use the link I gave, it will show if any are due in your area.

    They are weather dependant so some years none are triggered at all for most people. In all the years I've been claiming various means tested benefits (18 years) only a few CWP's have been triggered in my area.

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    I"m also entitled to a CWP if one is triggered in my area.. there hasn't been one triggered this winter yet so I haven't received any payments.

  • Kimi87
    Kimi87 Online Community Member Posts: 5,358 Championing
    edited January 17
  • WhatThe
    WhatThe Online Community Member, Scope Member Posts: 3,862 Championing
    edited January 17

    They may be just not to all UC claimants.

  • Kimi87
    Kimi87 Online Community Member Posts: 5,358 Championing
    edited January 17

    Sorry, should have said CWP's are paid automatically to all UC claimants who are eligible, details of which were posted earlier in the thread 😊

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    No, you do not need to apply for it if you're entitled to the payment. If one is triggered in your area you'll automatically receive it. My daughter claims UC and last year a few CWP were triggered. None so far this year.

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    Not all UC claimants qualify for a CWP, it depends on circumstances. If you qualify it's automatically paid. The same as it was for legacy benefits such as ESA. No one has to "claim" a CWP.

  • WhatThe
    WhatThe Online Community Member, Scope Member Posts: 3,862 Championing
    edited January 17

    If you qualify it's automatically paid. The same as it was for legacy benefits such as ESA. No one has to "claim" a CWP.

    Yes, that makes sense.

    I must have seen an AI generated *check to see if you qualify* line and clicked 🙄

    Scope, please delete my comments on this thread

  • Rexruss
    Rexruss Online Community Member Posts: 7 Listener

    i know this and one has been triggered i got one last time no problem. So say for instance march comes ststill no payment

    wondering who can check make sure it haahasn'hasn'

  • Rexruss
    Rexruss Online Community Member Posts: 7 Listener
  • Kimi87
    Kimi87 Online Community Member Posts: 5,358 Championing

    What date was the missing payment triggered?

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    Did you have a message on your journal to tell you? It can take a while for the money to go into your bank.

  • Rexruss
    Rexruss Online Community Member Posts: 7 Listener

    i can't understand on jsa no problem now on universal credit all problems

  • Rexruss
    Rexruss Online Community Member Posts: 7 Listener

    Sometimes it prints words twice sorry i found out my trigger date was 10th jan so i go till this Friday for when expired date 25th January hope so